French Bilingual Customer Service Representative

French Bilingual Customer Service Representative (Remote)

Location: Fully Remote

Pay: $16.00/hour

Position Type: Contract-to-Hire

Schedule: Monday-Friday, 10:30 AM - 7:00 PM

About the Opportunity

We are seeking a French Bilingual Customer Service Representative to join a growing remote customer support team. This role focuses on assisting customers with insurance-related documentation and coverage requirements associated with automotive loans and leases.

This is a non-sales, non-collections position. Representatives will make outbound informational calls to help customers resolve insurance-related discrepancies and ensure account requirements are met.

Responsibilities

• Make outbound calls to customers regarding insurance documentation and coverage issues.

• Assist customers in resolving insurance-related questions and account requirements.

• Contact insurance agencies to verify coverage information.

• Accurately document customer interactions and update internal systems.

• Upload and maintain customer information through company software.

• Leave approved scripted messages when necessary.

• Meet established productivity and quality standards while managing a high volume of calls.

• Provide professional, friendly customer service during every interaction.

QualificationsRequired

• High School Diploma or GED.

• Fluent in French and English.

• Minimum 1 year of customer service experience, including call center, retail, hospitality, office support, administrative support, or similar customer-facing roles.

• Ability to type at least 30 words per minute.

• Strong communication and problem-solving skills.

• Comfortable working on the phone throughout the day.

• Positive attitude and ability to meet performance goals.

Preferred

• Previous call center experience.

• Experience working in a remote environment.

• Experience meeting productivity and quality metrics.

Training

Paid training is provided.

• Training schedule: Monday-Friday, 8:30 AM-5:00 PM

• Includes classroom instruction, job shadowing, and live call support

• Completion of a training assessment is required

Why Apply?

• Fully remote opportunity

• Paid training provided

• No sales or collections responsibilities

• Contract-to-hire opportunity with long-term potential

• Supportive team environment

• Career growth opportunities

Apply today to join a growing remote customer service team and put your French language skills to work in a rewarding customer-focused role.

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Job Type & Location

This is a Contract to Hire position based out of San Antonio, TX.

Pay and Benefits

The pay range for this position is $16.00 - $16.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Aug 7, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.