Enrollment Specialist

divh2Enrollment Specialist/h2pJob Category: Administration Requisition Number: ENROL003592/ppPosted: March 18, 2026/ppFull-Time/ppOn-site/ppHourly Range: $19.46 USD to $29.19 USD/ppSacramento Office 4540 Duckhorn Drive Suite 202 Sacramento, CA 95834, USA/ph3Description/h3pThe Enrollment Specialist provides multi-site administrative, clerical, private and subsidized enrollment, and logistical support to assigned Catalyst centers to improve the efficiency of operations and help ensure state compliance./ppstrongKey Responsibilities:/strong/ppstrongEnrollment Support/strong/pulliActs as liaison to families to complete the enrollment process, from initial contact through completion of paperwork and offers support and resources to assist the family in childcare needs./liliRepresent the agency and programs at marketing and mass enrollment events./liliUnderstand third party procedures and enrollment process (CAPP), and internal agency policies and procedures regarding full fee enrollment./liliUnderstand funding terms and conditions and agency policies and procedures regarding subsidized enrollment and eligibility./liliUtilizes waiting lists in accordance with policies and procedures and maintains accurate documentation to verify waiting list usage in accordance with requirements./liliProcess and input family enrollment and change paperwork in a timely manner to meet agency guidelines into CDSS with a caseload of approximately 350 children./liliEnsure the processing of subsidized enrollment and continued eligibility of families in a professional and timely manner for full compliance with all governing regulations./li/ulpstrongData Compliance Support/strong/pulliCompletes family/child data entry and reporting in adherence with state mandated deadlines, audit schedules and agency policies and procedures/liliMaintains child and family files as current and in full compliance with governing regulations and agency policies and procedures to ensure they are consistently audit-ready/liliEnsure valid program selection, schedule, and tuition entry is performed to generate accurate family billing statements monthly/liliEnter any special fee assessments in a timely manner to ensure they are captured in each billing cycle/liliWill provide support in formal internal and external audits, as directed by Supervisor/li/ulpstrongTuition Support/strong/pulliUnderstand funding terms and conditions regarding eligibility and payment/liliSupport accounting documentation for tuition payment plans and returned checks/liliGenerate monthly Notice of Action letters, as needed/liliSupport processing of documentation for tuition payment plans, tuition exemptions, requests for tuition refund and returned checks/liliSupport with Collection Notices, as needed, and submit uncollectible tuitions to Collection department and maintain payment records/liliSupport with answering and addressing questions from center or parents regarding payment status and issues/li/ulpstrongAdministrative Support/strong/pulliSupport with printing documents such as attendance sheets and billing statements from Center Track/liliDispatch and distribute critical documents between regional/corporate offices and the centers. The documents to be picked up and delivered to centers may include and are not limited to: enrollment documentation, attendance documentation, audit documentation, and red envelope documentation./li/ulpstrongRequired Qualifications/strong/pulliHigh School Diploma./lili3-5 years experience in customer service, data entry, or administrative functions./li/ulpstrongPreferred Qualifications:/strong/pulliAA/AS in Business or related field./liliChild Development and childcare funding experience preferred./liliBilingual Spanish/English./li/ulpstrongKey Competencies/strong/pulliExperienced with MS Office, including excel, word and access or related databases./liliCompetent in PC and keyboarding skills./liliStrong communication and interpersonal skills./liliEffective time management, planning organizational skills, and follow up skills./liliTeam oriented and ability to multi-task./liliFlexibility and ability to prioritize a shifting workload./liliFlexible hours based on the needs of the programs./liliAbility to work in a deadline driven environment./liliAbility to maintain confidentiality of family, child, and financial information./liliCarry out scheduled activities independently after training and be a self-starter./liliBe able to use own transportation and delivery to the assigned centers and regional office./li/ulpstrongWorking Conditions:/strong/pulliGenerally pleasant working conditions./liliLess than 50% of daily assignments involve prolonged physical effort./li/ulpstrongShift Type:/strong Full Time strongSchedule:/strong Monday Friday, 8-hour shift between the hours of 8am - 6pm/ppstrongWhat We Offer:/strong/pulliMedical, Dental, and Vision Benefits/lili401(k) Retirement plan and Employee Assistance Program (EAP)/liliPersonal Health Advocate/liliPaid vacation, sick time, and holidays/liliCommuter pre-tax benefit/liliDiscounted childcare/liliAccess to the Calm app/liliTickets at Work employee discounts/li/ulpWe are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace./ppEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor./p/div