Distribution Lead

About Timeless Select LLC

Timeless was founded in 2013 with the vision of creating a leading lifestyle brand around cannabis products that are efficient, safe, and discreet to use. Our passion for research and development, innovation, and brand building has established Timeless as one of the most recognized cannabis brands in the industry.

Community, Culture, and Legacy are the foundation of everything we do. We proudly support local businesses, artists, charities, and dispensary partners while helping move the cannabis industry forward.

About the role

As the Distribution Lead you are responsible for overseeing the daily operations of all Delivery Specialists. Ensuring the team follows standard company procedures, state compliance laws, and safety requirements while delivering orders to dispensaries in a timely and efficient manner. It is the Distro Lead's responsibility to ensure KPIs are created and measured to achieve success by all in the department. This role can be a physical, fast-paced position that involves continual lifting, lowering, and carrying of packages that may weigh a minimum of 50-75 lbs.

Responsibilities

• Oversee Distribution Specialists and outbound order accuracy.
• Perform routes as a Driver as needed to optimize route planning
• Ensure compliance with all Arizona cannabis regulations.
• Perform and oversee vehicle inspections.
• Ensure delivery manifests are complete and accurate prior to departure.
• Serve as the primary operational contact for dispensary intake managers.
• Resolve routine customer and delivery issues.
• Ensure customer satisfaction while maintaining compliance standards.
• Oversee fleet operations in accordance with OSHA, ADOT, and company standards.
• Coordinate preventative maintenance schedules.
• Attend all required company meetings and training sessions.
• Monitor inventory discrepancies and customer feedback.
• Oversee KPI performance and reporting.
• Complete and review all end-of-day operational reports.
• Build efficient daily delivery routes.
• Manage fleet camera footage compliance requirements.
• Monitor and coach driver behaviors in collaboration with the National Distribution Manager
• Review all driver schedules and routes that are generated by the Dispatch Administrator

Candidate Qualifications

Skills

• Excellent Attendance
• Excellent analytical, problem-solving, and organizational skills.
• Strong attention to detail.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• Ability to lead teams and manage priorities.

Experience

• 2 - 3 years experience in driving large cargo vehicle(s)
• 2 - 3 years experience in deliveries 
• 2 - 4 years experience in Managing Teams
• Experience working within highly regulated industries preferred

Educational Background / Certificates

• High School diploma or equivalent required
• Equivalent experience considered

Additional Qualifications

• Must be 21 years of age or older.
• Clean driving record for the previous five years.
• Must meet all applicable Department of Transportation requirements.
• Must pass all background screening requirements.
• Must qualify for and maintain an Arizona Facility Agent Card.

Physical Demands: (The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job)

• Ability to repeatedly lift, lower, and carry products weighing up to 75 pounds.
• Ability to sit, stand, walk, bend, and climb in a warehouse and delivery environment.
• Ability to operate company vehicles safely for extended periods, as long as 12-14 hour days

Compensation

Base Range

• $21-$23 (D.O.E.)

Bonus Potential

• Up to 10% of prorated annual salary based on completion of KPIs

Full-Time Benefits

Insurance Benefits: (available on the 1st of the month following 60 days of employment)

• Health Insurance
• Dental Insurance
• Vision Insurance
• Long Term Disability
• AD&D Life Insurance
• $50,000 Company Provided Basic Life Insurance

Time Off Benefits: 

• A minimum of 10 paid holidays each calendar year
• Sick time - available after 90 days of employment
• Vacation time - available after 1st year of employment 
• Paid Parental Leave - available after 1st year of employment