Coordinator of Community Relations

Description:

POSITION: Coordinator of Community Relations

SUPERVISOR: Director of Alumni Relations

DEPARTMENT: Institutional Advancement & Public Affairs

LOCATION: Tiffin University, Tiffin, OH

JOB TYPE: Full-time 32 Hours

SOC CODE: 11-3012

General Job Description for the Coordinator of Community Relations:

Under the general supervision of the Director of Alumni Relations, the employee will develop and execute a membership recruitment/sustainability plan for View email address on click.appcast.io; solicit and secure sponsorships and donations; assist the Advancement Team with fundraising for the View email address on click.appcast.io Endowment, annual gifts, and planned giving for View email address on click.appcast.io; and manage View email address on click.appcast.io volunteers. The Coordinator will also develop and execute a plan to bring View email address on click.appcast.io and Tech for Seniors into assisted living facilities and other community locations, including sustainable virtual, live-streamed, and recorded learning opportunities. The position supports high-quality educational programming and helps View email address on click.appcast.io members stay engaged with Tiffin University and one another.

Major Duties and Responsibilities for the Coordinator of Community Relations:

• Develop and execute a membership recruitment, retention, and sustainability plan for View email address on click.appcast.io in Tiffin, Seneca County, surrounding counties, assisted living communities, and virtual audiences; track membership, attendance, renewals, and scholarship opportunities.
• Manage View email address on click.appcast.io volunteers, including leading the curriculum committee and serving as an ex officio member on other committees as needed; coordinate student workers and volunteer assignments.
• Plan and coordinate member-driven educational programming, including approximately 20 weekly sessions per academic year (10 fall/10 spring), Tech for Seniors, and approved special or summer programs.
• Coordinate speakers, curriculum, facilities, technology, registrations, nametags, communications, parking, accessibility, member hospitality, and weekly setup and tear down of sessions; ensure timely preparation and follow-up.
• Solicit and secure sponsorships for View email address on click.appcast.io; develop a prospect pipeline, conduct outreach and visits, prepare proposals, steward sponsors, and coordinate recognition and renewal with Advancement.
• Assist the Advancement Team with fundraising for the View email address on click.appcast.io Endowment, annual gifts, and planned giving; identify prospective donors, facilitate introductions, share program impact, and coordinate solicitations and stewardship with the Advancement team.
• Develop and execute a plan to bring View email address on click.appcast.io and Tech for Seniors into assisted living facilities and other community locations through live streaming and on-demand library access; cultivate relationships with facility leaders, coordinate pilots and partnership agreements, and evaluate resident participation and satisfaction.
• Assist with weekly setup and tear down of sessions.
• Communicate regularly with current, new, and prospective members, speakers, volunteers, partners, and sponsors; work with Marketing on social media and other communications appropriate for the demographic.
• Connect View email address on click.appcast.io members with the broader University community by promoting appropriate TU events, student engagement, volunteerism, philanthropy, and other opportunities to contribute time, talent, and treasure.
• Monitor program revenue and expenses; support annual budgeting, invoices, purchasing, reconciliations, sponsor records, and accurate reporting, obtain required approvals before making financial commitments.
• Maintain accurate membership, donor, sponsor, and partner records in approved University systems; comply with data integrity, privacy, and security policies.
• Collaborate with Advancement, Marketing, Events, IT, Dining Services, Security, faculty, and community partners; provide regular work plans, progress updates, and timely responses to stakeholders.
• Manage special projects as needed; participate in office and University events on and off campus, if needed; perform other duties as assigned.

KPIs/2026-2027 Goals

• Sponsorship Revenue: work toward the existing AY 2026-2027 goal of $30,000 in secured sponsorships, maintain a documented prospect, renewal, and stewardship pipeline with the help of the Advancement team.
• Endowment: actively support the Universitys $1million View email address on click.appcast.io Endowment campaign goal through coordinated prospect identification, cultivation, proposals, and stewardship; establish individual activity and giving targets with the help of the Advancement team and leadership.
• Membership: establish baseline membership, retention, new member, scholarship, and participation measures; agree upon annual growth and sustainability targets with the supervisor.
• Curriculum: deliver approximately 20 member-driven topics (10 fall/10 spring) and evaluate member feedback, attendance, and engagement.
• Community expansion: establish and assess assisted living/community pilots, including participation, partnership economics, and opportunities to expand live or recorded access; agree upon the number and timeline of partnerships annually.
• Digital access: develop a documented recommendation for the most sustainable streaming and video-library model, including costs, accessibility, member experience, and potential revenue, before committing to expansion.
• Outreach and reporting: maintain an agreed-upon schedule of sponsor/donor/partner contacts and visits; report progress, budget, and program outcomes regularly to the supervisor.

Qualifications for the Coordinator of Community Relations:

• Excellent attention to detail, organization, follow-through, and willingness to learn.
• Ability to work independently and as a collaborative team member; strong judgment and discretion.
• Experience with community engagement, membership programs, events, fundraising, sponsorships, education or nonprofit program coordination preferred.

Required (Or Preferred) Skills, Knowledge and Abilities:

• Strong written and verbal communication skills.
• Ability to communicate and work well with a diverse staff and community.

Why Join Tiffin University?

At Tiffin University, we believe in taking care of our employees. Thats why all full-time employees enjoy a comprehensive benefits package designed to support their health, financial security, and work-life balance:

Medical, dental, and vision insurance to keep you and your family healthy.

Health Savings Account with an annual employer incentive contribution and Flexible Spending Account options to save pre-tax dollars for medical, dental, and vision expenses.

Employer-paid basic life insurance and long-term disability, plus voluntary plans for supplemental life insurance and short-term disability.

A 403(b) retirement plan with employer matching contributions to help you plan for the future.

Generous paid annual and sick leave, plus paid holidays throughout the year.

Educational tuition benefits for you and eligible family members.

Access to a confidential Employee Assistance Program (EAP) for personal and professional support.

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