BDC Representative (CAG)

Description: BDC Representative

 

At  Competition Automotive Group , we believe our associates are our greatest asset. We are currently seeking BDC Representatives to join and support our sales team. If you are looking for a career with an extraordinary company, we are the perfect choice. Come work for the BEST Auto Group in the business! 

What We Offer: 

• Medical and Dental
• 401(k) 
• Paid time off and vacation 
• Growth opportunities 
• A great team environment and atmosphere 
• Competitive base salary with monthly commissions 

Responsibilities:

• Heavy inbound and outbound client inquiries from web leads, phone & email 
• Short-term & long-term follow-up with clients in the customer relationship management system drive 
• Speak with customers in a professional, well-spoken manner and be able to problem-solve 
• Direct customer calls/questions/ concerns appropriately to the right party, including those available online. 
• Log all activity in our CRM

Requirements:

•  At least 1 year of experience in customer service 
• Proficient in all basic computer operating systems, Windows, Google, Microsoft, etc.
• Must have strong customer service skills, phone & email etiquette 

SCHEDULE : 5-day work week, which may include Saturdays or Sundays; 8-hour shifts may vary, starting with either opening or closing shifts.

Compensation details: 18-20 Hourly Wage

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