Supervisory Medical Support Assistant

Job TitleSupervisory Medical Support AssistantDutiesSupervisory MSAs at this level plan and direct programs at medical centers and/or satellite outpatient clinics and have full supervisory responsibility for supervising at least one subordinate team leader or supervisor. Assignments at this level include, but are not limited to:Assigning and evaluating work of subordinate staff.Resolving complex problems to ensure patient services are met.Evaluating new products, equipment, and systems in order to make recommendations for improved operations.Identifying educational or training needs of subordinate staff.Evaluating employee performance and taking disciplinary action when necessary.Extracting and analyzing data in order to provide reports in support of performance measures to senior management.Routinely communicating with physicians, case managers, and other allied health professional staff using sound interpersonal skills.Work Schedule: Monday - Friday, 7:30am - 4:00pm. Alternative tours may sometimes be required for supervision of other shifts.Recruitment Incentive (Sign-on Bonus): Not AuthorizedTelework: Not Authorized.Virtual: This is not a virtual position.Functional Statement #: 70223FRelocation/Recruitment Incentives: Not AuthorizedPermanent Change of Station (PCS): Not Authorized