FL-DBPR-CTMH-Compliance Officer

FL-DBPR-CTMH-Compliance Officer


FL-DBPR-Condominiums, Timeshares and Mobile Homes - Compliance Officer

Position: Pay Rate: $38.14hr / Vendor Rate: $49.58hr

WORK ENVIRONMENT: Professional office, business casual

CANDIDATE RESPONSIBILITIES:

** Contact constituents/complainants to discuss the details of the complaints that are filed.
** Read state statute and compare with complaints to analyze the issue.
** Communicating with the public, so good customer service skills are a MUST.
** Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason.
** Provide any resources or referrals, as appropriate.
** Send a written correspondence to the complainant once approved by the supervisor.
** Close the case out by adding the appropriate codes/activities/statues in Versa.
** Document the actions in the OnBase system.

CANDIDATE REQUIRED SKILLS:

** Communicate verbally and in writing appropriately
** Read and interrupt Florida statutes
** Previous experience working with the public in a professional work environment
** Exceptional organizational skills
** Commit to the project time line


Required/Desired Skills

SkillRequired /DesiredAmountof ExperienceAbility to speak and understand EnglishRequired0High school diplomaRequired0Excellent written and oral communication with the publicRequired0Ability to read and interrupt Florida State StatuesRequired1YearsExperience working with the public in a professional work environmentRequired3YearsExperience working with the public and analyzing complaintsRequired1YearsExperience using VersaHighly desired0Experience using OnBase systemHighly desired0Bachelors DegreeHighly desired0
Questions

No.QuestionQuestion1Your candidate's Pay Rate for this requisition must be $38.14, vendor rate $49.58. Do you accept this requirement?Question2Please list your candidate's email address.Question3Please list the city and state where your candidate currently resides.Question4How soon can your candidate start if selected for this opportunity?Question5Have you confirmed that your candidate is aware of AND can successfully complete the mandatory pre-employment screening requirements detailed in the Compliance tab of this VectorVMS requisition?Question6If applicable (safety sensitive positions), do you attest that your candidate has provided consent to random drug testing pursuant to section 11.3 of the master contract?Question7If applicable (safety sensitive positions), do you attest that your candidate is willing to adhere to any customer dress/safety equipment requirements, in compliance with ANSI and OSHA, and that such equipment will be provided at your company's/candidate's expense?Question8Is your candidate aware this is a contract/temporary position, and the agency does not offer benefits including PTO and paid holidays? Question9Is your candidate aware this is a short term assignment and committed to complete the project?Question10Does your candidate have experience using Versa Regulations with DBPR?Question11Does your candidate have experience using OnBase system?Question12What position listed on the candidate resume show experience with Florida statutes?