Business Process Analyst

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As an ​Business Process Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

• Analyzes, plans and implements routine operational process improvement needs. Supports long-term planning sessions with a single client to improve business processes, generally involving use and improvement of information systems and goals.
• Assists in the identification and communication of process improvement needs to authorized personnel to ensure that client and company needs are met in a timely manner.
• Provides consultation on the use of routine re-engineering techniques to improve process performance and product quality. Deploys plans from conception through closing on routine aspects of re-engineering projects.
• Develops routine metrics that provide data for process management and indicators for future improvement opportunities. Collects data to identify root cause problems. Researches processes to aid in the translation of business objectives into functional requirements and solution design.
• Measures performance against process requirements, aligning improvement projects to close performance shortfalls.
• Assists management in the assessment of degree of risk impact, timeframe, and cost of re-engineering required to achieve the desired future state.

What we're looking for

• 1+ Years of Data Analysis Experience – Proficient in analyzing data daily, identifying trends, and determining actionable next steps.
• Intermediate SQL Skills – Experienced in writing and using SQL queries to extract and manipulate data for analysis
• Problem-Solving and Issue Remediation – Able to remediate identified issues and implement corrective actions
• Project and Task Management – Capable of managing multiple tasks and projects simultaneously, prioritizing effectively, and supporting initiatives across teams.
• Collaboration and Communication Skills – Strong ability to communicate clearly and work cross-functionally with teams to execute quality assurance processes across projects.

What you should expect in this role

• Fully Remote Opportunity
• Opportunities to travel through your work (0-10%)

Note

• Video cameras must be used during all interviews, as well as during the initial week of orientation.
• The deadline to submit applications for this posting is 9/14/2026.

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The pay range for this position is $65,000 - $79,400.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.