Channel Partner Success Manager
VirtualVocations
Focused on partner retention and revenue protection, the full-time remote Channel Partner Success Manager will own the renewal process for partner-managed recurring revenue, ensuring high partner health and successful renewals while collaborating with cross-functional teams. Key responsibilities Own the end-to-end renewal process, including orchestration and forecasting for partner-managed recurring revenue Establish proactive partner health management to identify and mitigate churn risk, including defining health scoring frameworks Act as a trusted advisor to partners, driving adoption strategies and ensuring measurable value realization from solutions Required qualifications 5+ years of experience in Partner Success, Customer Success, Account Management, or similar roles within channel partner ecosystems Strong knowledge of partner renewal processes, forecasting, and retention strategies Experience with CRM platforms (e.g., Salesforce) and data-driven decision-making Proven ability to build trust and influence partner stakeholders at multiple levels Structured operator with a process-driven mindset and strong operational excellence
Vacancy posted 10 days ago
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