Technical Support Technician

Title: Technical Support Technician


Location: Manassas, VA


Duration: 6 month contract (high possibility of extensions & conversion to FTE)


Compensation: 24/hr


Work Authorization Requirements: US Citizen, Green Card, or Authorized to Work in the US

Role Overview


As a Data Center Technician, you will work both independently and as part of a team to support critical infrastructure in a 24/7 environment. Success in this role requires strong organizational skills, effective communication, and the ability to respond quickly to operational needs. You will be responsible for installing hardware, troubleshooting systems, maintaining documentation, and resolving issues within the data center.

Basic Qualifications

• 1+ years of relevant experience in computer/server hardware troubleshooting or related IT field
• Basic knowledge of commonly used IT concepts, practices, and procedures
• Strong communication and problem-solving skills
• Ability to independently resolve tickets and follow SOPs
• High school diploma or equivalent

Preferred Qualifications

• Experience using ticketing systems to manage tasks and priorities
• Experience working in a data center environment
• Associate's degree, technical certification, or equivalent professional/military experience in a relevant field (e.g., computer science, network engineering)
• Understanding of network design, protocols, and Layer 1/2 troubleshooting

Key Responsibilities

• Install and maintain server racks and hardware components
• Perform break-fix repairs and troubleshoot hardware and network issues
• Respond to operational incidents impacting service availability and escalate when necessary
• Act as a primary point of contact for internal and external stakeholders (engineers, vendors, contractors, etc.)
• Participate in on-call rotations, scheduled maintenance, and change management activities
• Create and maintain documentation; contribute to process improvements
• Assist in training and onboarding new team members

Team Environment


You will collaborate with a diverse team of professionals, including software and hardware engineers, network engineers, supply chain specialists, security experts, and operations managers. The team is focused on maintaining high standards of safety, security, and operational efficiency while delivering reliable infrastructure at scale.

Physical Requirements

• Lift and/or move up to 40 lbs regularly; assist with team lifts for heavier items
• Work in confined or elevated spaces
• Perform physical activities such as bending, lifting, stretching, and reaching
• Stand and walk for extended periods (8+ hours per day)
• Safely use ladders, stairs, and elevated walkways
• Work in a noisy environment
• Ability to work shifts longer than 8 hours as needed

About INSPYR Solutions


Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

#IND-TELECOM


INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status. INSPYR Solutions complies with all applicable laws governing nondiscrimination in employment in every location in which the company has facilities. Applicants requiring reasonable accommodation during the application or interview process should contact View email address on click.appcast.io for assistance.


Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions' Privacy Policy and INSPYR Solutions' AI and Automated Employment Decision Tool Policy: . By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.


26-157098