Account Specialist

Account Specialist

YMCA of Concord 15 N State St, Concord New Hampshire

Join our award-winning team! We have an Account Specialist position available that could start immediately. As a vital member of The Granite YMCA's Database Management team, this position is responsible for supporting the membership, childcare and day camp programs.

Primary Responsibilities:

• Process childcare and day camp registrations and changes
• Manage childcare and day camp waitlists
• Audit accounts for system accuracy
• Data entry and filing
• Process and schedule payments
• Update payment methods
• Run reports from system database
• Communicate with customers to assist with registration and billing inquiries

Qualifications:

• High school diploma or general equivalency diploma
• Strong customer service skills
• Possess strong computer skills

This is a full-time, hourly position with an extensive benefit package that includes:

• On-the-job training to ensure position mastery, and opportunities for advancement
• Generous paid time off starting at 27 days per year and accruing with tenure
• Medical, Dental and Vision Insurance
• Free Family YMCA Membership
• After qualifying, 8% employer contribution to retirement fund
• 50% discount on Childcare, Summer Day Camp, and Resident Camp services
• Discounts on Programs for yourself & family members
• Tuition discounts to some NH and online school

Hourly pay range: $15 - $17 per hour based on experience.