Quality Improvement Manager

Quality Improvement Manager

This position serves as part of the senior management team with responsibility for compliance with healthcare standards, and quality assurance and performance improvement (QAPI) activities throughout Montana Mental Health Nursing Care Center (MMHNCC). The Quality Improvement Manager will assume responsibility for the functional areas within Quality Resources and oversee the Quality Department. The functional areas include serving day-to-day as a resource to leadership and staff for areas such as disease specific care, quality measures, national collaboratives, special projects and regulatory issues, and process improvement for MMHNCC along with education.

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents. The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

This position is exposed to unconventional behaviors by residents with mental illness. The ability to engage and work with often volatile individuals and make critical decisions is required. May be exposed to blood borne pathogens. Walking, standing, and sitting for variable periods of time is required. May occasionally lift up to 50 pounds.

Required for the first day of work:

• HIPAA and confidentiality requirements
• Patient safety standards
• Quality and process improvement principles and tools
• Change management theories and principles
• Health care trends
• Health care information management
• Resources required federal, state, and local laws applicable to health care environment
• Basic statistics, data collection, analytical tools, accurate report writing
• Use of computer software such as Microsoft Office Programs (Word, Excel, and Power Point)
• Utilize interpersonal skills to interact effectively with employees, leadership, physicians, board, and external audiences
• Possess the ability to turn data into information to support process improvement and change
• Assists in facilitating compliance with regulatory, legal, and accreditation requirements
• Federal long-term certification requirements

Supervision: The number of employees directly supervised is: Three direct reports with 15 (Kitchen Staff) other employees with oversight.

Minimum Qualifications (Education and Experience): Bachelor's of Science in Healthcare related field, including nursing. Two years of job related experience, preferred. Demonstrated success in federal certification processes. Other combinations of directly related education and experience may be considered on a case-by-case basis.

To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position. Cover Letter, Resume, References. Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended.

DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.