Store Manager

Full-time

Ross Stores

Our values start with our people, join a team that values you!

We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:
Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.

ESSENTIAL FUNCTIONS:
General Operating Requirements:

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.

• Analyzes Store reports to evaluate controllable expenses and overall Store performance.

• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.

• Ensures proper scheduling of Associates to meet business objectives.

• Accepts special assignments as directed by Leadership.

• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Organizational Development:

• Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.

• Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.

• Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.

• Ensures compliance with Ross personnel policies and procedures.

• Manages Associate Relations issues, consulting with the District Manager as needed.

• Ensures compliance with all State, Local and Federal regulations.
Expense Control:

• Leads all expenditures to be within budget.

• Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintaining a Safe & Secure Environment:

• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.

• Ensures all Associates understand and can execute emergency operating procedures.
Customer Service:

• Treats all Customers, Associates, and other leaders with respect.

• Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.

• Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.

• Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal and Store Brand:

• Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.

• Represents and supports the Company brand at all times.

• Manages Store to ensure a clean, neat, easy to shop environment.

• Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
Merchandise Processing and In-Store Marketing

• Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.

• Ensures merchandise is presented and organized according to Company merchandising guidelines.

• Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
Loss Prevention:

• Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.

• As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.

• Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.

• Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.

• Monitors mark-out-of-stock policy to ensure proper administration.

COMPETENCIES:

• Manages Work Processes

• Business Acumen

• Plans, Aligns & Prioritizes

• Builds Talent

• Collaborates

• Leading by Example

• Communicates Effectively

• Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• Five or more years of Store management experience in a retail environment.

• Must maintain a high level of Customer service.

• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.

• Ability to train, coach and develop Associates at all levels.

• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.

• Fluency in English.

• Must exercise considerable independent judgement and discretion.

• Ability to work evenings and weekends.

PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Ability to perform basic mathematical calculations commonly used in retail environments.
Certain assignments may require other qualifications and skills.

SUPERVISORY RESPONSIBILITIES:
Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.

DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Vacancy posted more than 2 months ago
Similar jobs that could be interesting for youBased on the Store Manager in Palestine, TX vacancy
  •  ...CEFCO Convenience Stores is now hiring Assistant Store Managers to join the team! CEFCO VISION STATEMENT: "To be a consumer-driven convenience retailer with engaged employees, who sells great food and provides great service in an exceptionally clean environment."... 
    Suggested
    Hourly pay
    Full time
    Immediate start
    Flexible hours

    CEFCO Convenience Stores

    Palestine, TX
    4 days ago
  •  ...Overview The Assistant Store Manager assists in the management of the retail facility. The Assistant Store Manager should know the necessary aspects of store operation and act as the Store Manager in their absence, on a short-time basis. Duties and Responsibilities... 
    Suggested
    Local area
    Home office

    Cavender's

    Palestine, TX
    1 day ago
  •  ...CVS Health - 1919 S. LOOP 256 [Retail Sales / Team Member] As a Store Associate at CVS, you'll: Provide customer service by anticipating customer needs; Actively identify and resolve potential service issues; Perform cashier duties like handling cash, checks and credit... 
    Suggested
    Immediate start

    CVS Health

    Palestine, TX
    1 day ago
  • The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager's absence and/or when working opposing shifts. The Assistant Manager will... 
    Suggested
    Local area
    Flexible hours
    Shift work
    Night shift
    Weekend work
    Afternoon shift

    O'Reilly Auto Parts

    Palestine, TX
    4 days ago
  •  ...to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation... 
    Suggested
    Holiday work
    Full time
    Casual work
    Local area
    Immediate start
    Worldwide
    Work alone
    Flexible hours
    Shift work
    Night shift
    3 days per week

    Gamestop Corp.

    Palestine, TX
    2 days ago
  •  ...We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has...  ...development for our teams. GENERAL PURPOSE : Responsible for the management and supervision of all areas assigned by the Store Manager and... 
    Full time
    Local area
    Weekend work
    Sunday
    Afternoon shift

    Ross Stores

    Palestine, TX
    more than 2 months ago
  •  ...Mc. Cans Sonic Group Drive-In Assistant Manager, you are responsible for assisting the General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoy Assistant Manager,... 

    Sonic Corporation

    Palestine, TX
    23 hours ago
  •  ...are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with...  ...General at Job Details GENERAL SUMMARY: The Assistant Store Manager helps maintain a clean, well-organized store with a customer-... 
    Work experience placement
    Seasonal work
    2 days per week

    Dollar General Corporation

    Palestine, TX
    1 day ago
  •  ...Domino's Pizza is hiring bosses - more specifically Assistant Managers. It's a tough job, one that needs a natural like you. Of course...  ...and customer relations. You set the tone and the example for the store and you have to be on your game 100% of the time! Your job... 
    Work experience placement
    Flexible hours
    Shift work
    Night shift
    Weekend work
    Day shift

    Domino's Pizza

    Palestine, TX
    1 day ago
  •  ...Are You Craving A Career With An Industry Leader? Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal development of our family of associates. That's why we offer paid Store Management... 
    Holiday work
    Full time
    Temporary work
    Local area
    Flexible hours

    Panda Restaurant Group

    Palestine, TX
    1 day ago
  •  ...can vary among franchisees. Basic Function: To assist with management responsibilities and ensure efficiency and quality of all...  ...drive through when necessary. * Must have good vision to observe store dynamics and to operate kitchen equipment safely. * Must be honest... 
    Home office
    Shift work

    Taco Bell

    Palestine, TX
    3 days ago
  •  ...products to the world! SUMMARY As an Empowered Leader, the Store Leader- Hourly works independently to directly influence the performance...  ...totals correctly and accurately in the POS system. o Manage all in-store merchandising activity and stock levels; communicate... 
    Hourly pay
    Full time
    Casual work
    Worldwide
    Work alone
    Flexible hours
    Sunday

    GameStop

    Palestine, TX
    3 days ago
  •  ...Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office,... 
    Holiday work
    Full time
    Currently hiring

    Postal Source

    Palestine, TX
    14 hours ago
  •  ...and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You Assistant Manager, Manager, Assistant, Restaurant, Management Domino's Pizza, Inc.
    Day shift

    Domino's Pizza, Inc.

    Palestine, TX
    1 day ago
  •  ...Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. These fields are usually administrative, general office and... 
    Holiday work
    Full time
    Currently hiring

    Postal Source

    Palestine, TX
    14 hours ago
  •  ...Trends, 2022-B Crockett Road [Sales Associate / Team Member] As a Store Sales Associate at Citi Trends, you'll: Provide proper customer...  ...and credit cards correctly and by company policy; Assist management in merchandising sales floor according to stock level...Hiring... 
    Immediate start

    Citi Trends

    Palestine, TX
    1 day ago
  •  ...CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives! CEFCO VISION STATEMENT: "To be a consumer-driven convenience retailer with engaged employees, who sells great food and provides great service in an exceptionally clean... 
    Hourly pay
    Full time
    Part time
    Flexible hours

    The Fikes Companies

    Palestine, TX
    5 days ago
  •  ...We are the nation's largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has...  ...minimizing steps and touches in their work flow. **COMPETENCIES:** + Manages Work Processes + Business Acumen + Plans, Aligns &... 
    Local area
    Immediate start
    Shift work

    Ross Stores, Inc

    Palestine, TX
    1 day ago
  •  ...CEFCO Convenience Stores is now hiring for Restaurant Store Managers to join the team! At The Fikes Companies, our Mission is to build a highly successful company which our employees are proud of, our customers value, and the communities we serve can count on... 
    Full time
    Immediate start

    The Fikes Companies

    Palestine, TX
    2 days ago
  •  ...Brookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 205 stores in four states - Texas, Louisiana, Arkansas, and Oklahoma - with three distribution centers and a corporate office. BGC prides itself on offering its... 
    Holiday work
    Immediate start
    Outdoor
    Flexible hours
    Night shift

    Brookshire Grocery Company

    Palestine, TX
    3 days ago
  •  ...be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform...  ...steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes... 
    Local area
    Immediate start
    Shift work

    Ross Stores

    Palestine, TX
    1 day ago
  • Ensures hot and cold deli foods are prepared according to Company standards. Promotes customer service by taking and filling customer order requests and maintaining attractive product presentation. Essential Duties and Responsibilities Assists deli p Deli, Clerk, Retail...

    BGC

    Palestine, TX
    2 days ago
  •  ...future of gaming and bring the best gaming products to the world! With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales... 
    Holiday work
    Full time
    Casual work
    Local area
    Worldwide
    Work alone
    Flexible hours
    Shift work
    Night shift
    3 days per week

    Gamestop Corp.

    Palestine, TX
    1 day ago
  •  ...Position: SEASONAL STORE ASSOCIATE Come join a team that brings a people-first approach to everything we do! Bealls Florida is a part of Bealls Inc., a family owned and operated business where “We Outfit the Family for Less”. Being a growing organization with our eye... 
    Holiday work
    Seasonal work
    Flexible hours
    Night shift
    Weekend work
    Day shift

    bealls

    Palestine, TX
    14 hours ago
  •  ...RN Manager-Emergency Services Description Assist Unit Director with management and coordination of patient care and staff development. Provides direct care to patients on assigned unit using the nursing process of assessment, planning, implementation and evaluation.... 

    ScionHealth

    Palestine, TX
    3 days ago
  •  ...heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our...  ...program via the Starbucks College Achievement Plan , student loan management resources , and access to other educational opportunities . You... 
    Holiday work
    Full time
    Temporary work
    Part time
    Local area
    Flexible hours
    Shift work
    Night shift
    Afternoon shift
    Early shift

    Starbucks

    Palestine, TX
    3 days ago
  •  ...approval by GM Review weeks' schedule with GM Quarterly LSM (Local Store Marketing) Prepare new POP when it arrives Complete any menu price changes when they occur Review new product with Managers (for training team members) WOW events Communicate with WOW... 
    Local area
    Shift work

    Whataburger

    Palestine, TX
    2 days ago
  • POSTED: 11-27-2024 CLOSES: 12-09-2024 JOB POSTING NO: 009081ND PAYROLL TITLE: ADMIN ASST II EXTENDED TITLE: Unit Supply SALARY: GR. A11 - ($2995.22 / Monthly) VACANCY LOCATION: Palestine, TX UNIT/DEPT: Gurney Unit PAYROLL JOB#: 042060 * Hazardous ...
    Full time
    Night shift

    Texas Department of Criminal Justice

    Palestine, TX
    3 days ago
  •  ...lighting and temperature are adequate. + Work shifts vary from one store to another, but generally are no less than 4 hours and may...  ...how we do it. Learn More **EMPOWERMENT** We believe in managing your time for business and personal success, which is why we empower... 
    Full time
    Part time
    Outdoor
    Shift work
    Night shift
    Weekend work

    Tractor Supply Company

    Palestine, TX
    5 days ago
  •  ...quality standards. At Verdant, there is no priority higher than safety. About the position This position's main role is to lead and manage the maintenance and utilities at the site, focusing on equipment reliability, along with leading the effort to move the plant... 
    Holiday work
    Full time
    Temporary work
    For contractors
    Flexible hours

    Verdant Specialty Solutions, Inc.

    Palestine, TX
    20 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Store Manager. Be the first to apply!

subscribeToSimilarBanner
Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions