AUTOMOTIVE CUSTOMER SERVICE ADVISOR

Customer Service Advisor

Yark Automotive, the largest dealership group in Northwest Ohio is continuing to grow and expand! We are consistently voted as one of the best employers in the region because we care about our employees. We are not the "typical car dealership" with unachievable goals and no support! We are focused on getting you the career in Automotive that you want to have! Our Employees love working for Yark because they receive the growth and infrastructure you will find at a corporation but the personal attention of a family owned business!

Business is booming at our dealerships! We are currently seeking a dynamic customer service advisor to join our world class service team. We have an immediate opening for a motivated, seasoned service department team player. This is an outstanding opportunity for a rewarding career with a mission driven company.

• Do you thrive in a fast paced, professional environment with unlimited career growth potential?
• Are you an enthusiastic and trustworthy individual with a strong work ethic?
• Do you have a proven record of success with verifiable CSI scores?

Then Yark Automotive is "just what you're looking for"

Duties include but are not limited to:

• Provide high quality customer service and satisfaction at or above company standards
• Sales skills, great communication, and excellent customer service skills are a must.
• Maintain good working relations with customers and coworkers
• Motivated to work with a dynamic and high-performing service selling and technical team
• Effectively managing the work load and schedule
• Effectively operating within the service department to achieve overall business performance objectives, including sales, productivity, and profitability goals
• Assist in diagnosing vehicle problems, warranties, services, and repairs
• Ensuring the service department operates under safe conditions according to established policies and procedures and in compliance with federal, state, and other mandated regulations
• Perform other duties as assigned by management

Requirements

• Automotive experience not required
• High school diploma or equivalent.
• Valid driver license in the state that you will work and a good driving record
• Great attitude with high-energy personality
• Excellent customer service skills
• Professional appearance and work ethic
• Ability to work well in a process driven environment
• Outstanding communication skills in both verbal and written.

Benefits include:

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, employee discounts on vehicle purchases, parts, and service, vacation and additional paid time off programs

Comprehensive employee recognition programs.

Opportunities for career advancement.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

No phone calls please.