Water Damage Mitigation Production Manager

Water Damage Mitigation Production Manager

SERVPRO of Adamstown, Mohnton is hiring a Water Damage Mitigation Production Manager!

SERVPRO of Adamstown, Mohnton offers:

• Career progression- We are a brand new franchise with lofty goals for growth/expansion! With multiple upper management level positions to fill, we offer a unique opportunity for rapid career advancement.
• First-class compensation- The Water Damage Mitigation Production Manager role is a commission based position averaging $25-$35/hr. The commission is uncapped, thus actual rates could exceed these totals based on performance.
• Professional development

And more! As the Water Damage Mitigation Production Manager, you will oversee all aspects of assigned mitigation projects and assigned mitigation crews. This front-line management position leads their team to operational excellence.

Key Responsibilities:

• Manage production operations, supervise crew members and monitor assigned jobs from start to finish.
• Coordinate job requirements; crews, resources and equipment.
• Respond to emergency service calls, set up and establish efficient job flow.
• Perform production processes, demolition and other labor intensive tasks
• Create and review job scopes and ensure accuracy and clarity
• Manage job file documentation to ensure jobs are produced efficiently at the established rate.
• Provide regular updates to administrative staff for scheduling.
• Train and manage production personnel; technicians & crew leads.
• Oversee proper usage of vehicles, equipment, and chemicals.
• Ensure crew members adhere to safety and risk management guidelines at all times.
• Manage and improve customer satisfaction including the resolution of customer complaints.
• Inspect services and perform final walk-through on job sites.

Position Requirements:

• Valid driver's license
• High school diploma/GED; Associate degree or Bachelor's degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification required

Skills/Physical Demands/Competencies:

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.