Senior QA Engineer

Senior/Staff QA EngineerWe are seeking a highly skilled and experienced Senior/Staff QA Engineer to support a critical customer engagement. This role is ideal for a detail-oriented tester who thrives owning quality end-to-end — someone equally comfortable writing precise manual test cases and building automated coverage for a fast-moving agentic AI product.The successful candidate will work closely with the Delivery Lead/Solutions Architect and customer engineering stakeholders to ensure product quality from initial test planning through final release.Required Credentials5+ years of professional QA experience, with at least 2+ years at a senior or staff level.Required QualificationsADLC Expertise: Strong understanding of the Application Development Lifecycle — from requirements through release and support.UI/UX Acumen: Solid UI/UX understanding, with the ability to evaluate usability and flag design/interaction issues, not just functional bugs.AI Agent Testing: Hands-on experience testing AI Agent use cases — including conversational flows, agent decision-making, tool/function calling, and edge-case or failure-mode behavior.Automation Frameworks: Proven experience with automated testing frameworks and building maintainable, scalable test suites.Infrastructure Management: Ability to stand up and manage a Playwright cluster to run automated end-to-end (E2E) testing against a live agent platform.Autonomy: Ability to independently define clear, well-structured test cases from ambiguous or evolving product requirements.Lifecycle Ownership: Experience driving full E2E QA lifecycle ownership: test planning, execution, defect triage, regression, and sign-off.Required Technical Stack Experience (Suggested Completion)Automation Frameworks: Deep expertise with Playwright (including cluster management and parallel execution).Languages: Proficiency in JavaScript/TypeScript or Python for writing automation scripts.AI/LLM Tools: Familiarity with testing LLM outputs, prompt evaluation frameworks, or conversational AI testing tools.CI/CD & DevOps: Experience integrating automated test suites into pipelines (e.g., GitHub Actions, GitLab CI, Jenkins) and working with Docker containerization.Defect Tracking & Tools: Proficiency with Git, Jira, and modern test management tools.Ontrac Solutions has partnered with PinpointVerify to help genuine applicants rise above the noise. Today, qualified candidates are too often overshadowed by fake and fraudulent applications. PinpointVerify gives our recruiters confidence that you are exactly who you say you are — and gives you a portable verification credential you can share with any employer.Applicants who complete verification are prioritized over non-verified candidates with comparable experience. And if you're hired, Ontrac reimburses the full cost of your verification.