Barista

Job Details Job Location: Hugos Family Marketplace - Store #8 - 32nd Ave S - Grand Forks, ND 58201 Position Type: Full Time or Part Time Job Shift: Any Job Purpose - As a Barista at Hugo's Family Marketplace (& Caribou), you will be the face of our coffee service, providing exceptional customer experiences while preparing and serving high-quality beverages and food items. Your role is pivotal in ensuring customer satisfaction through efficient service, product knowledge, and adherence to health and safety standards. Key Responsibilities - Greet customers warmly and assist them in a friendly and efficient manner.

• Take customer orders accurately and efficiently, ensuring a positive interaction.
• Prepare and serve beverages according to Caribou standards, ensuring consistency and quality.
• Prepare food items, including pastries and sandwiches, adhering to company recipes and presentation standards.
• Operate the point-of-sale system/register with accuracy, handling cash and card transactions securely.
• Maintain cleanliness and organization of the coffee station and seating area, ensuring a welcoming environment.
• Conduct inventory checks and assist in stock management to ensure smooth operations.
• Adhere to food safety, sanitation, and health regulations to ensure a safe environment for customers and staff.
• Demonstrate product knowledge and make recommendations to enhance the customer experience.
• Collaborate with team members to ensure smooth operations and a cohesive work environment.

Benefits - Full Time - Health, Dental, and Vision Insurance, 401k, Paid Time Off, and Holiday Pay. - Full Time and Part Time - Employee Discount and Time & Half Holiday Pay. Qualifications Required Education - High school diploma or GED - Caribou provides on-the-job training Preferred Education - Some post-secondary coursework in hospitality, food service, or customer service (optional) Required Experience - No prior experience required Preferred Experience - 1+ year of experience in food service, café, or customer-facing retail

• Experience with POS systems or cash handling
• Familiarity with coffee preparation and espresso machines

Required Skills and Abilities - Customer service and communication

• Ability to follow recipes and beverage preparation guidelines
• Attention to detail and accuracy in order taking and preparation
• Teamwork and reliability in a fast-paced environment
• Multitasking and time management skills
• Basic math and cash handling proficiency- Physical stamina for standing, lifting, and performing repetitive tasks
• Commitment to cleanliness and adherence to food safety standards

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