Program Manager

Job Description

Job Description

Company History: Fathom is one of the largest digital manufacturing platforms offering on-demand manufacturing in North America. With more than 90 large-platform industrial-grade 3D printing machines and a national footprint with more than 500,000 square feet of manufacturing capacity across 10 facilities, Fathom seamlessly blends in-house capabilities across plastic and metal additive technologies, CNC machining, injection molding & tooling, urethane casting, sheet metal fabrication, and design and engineering.

With over 50 years of industry experience, Fathom is at the forefront of the industry 4.0 digital manufacturing revolution serving clients in the technology, defense, aerospace, medical, automotive and IOT sectors. Fathom’s extensive certifications include ISO 9001:2015, ISO 9001:2015 Design, ISO 13485:2016, AS9100:2016, NIST 800-171 and ITAR.

Position/Job Summary:

As a Senior Technical Program Manager at Fathom Manufacturing, you will be the bridge between our customers, engineering teams, and production operations. You’ll lead complex, multi-disciplinary manufacturing programs from concept through delivery, ensuring timelines, budgets, and quality standards are met. This role requires a strong technical background, exceptional communication skills, and a passion for driving results in a fast-paced environment.

Key Responsibilities:

• Lead cross-functional teams to deliver custom manufacturing solutions on time and within scope
• Translate customer requirements into actionable engineering and production plans
• Manage program schedules, budgets, risk assessments, and resource allocation
• Serve as the primary point of contact for customers throughout the program lifecycle
• Collaborate with sales, engineering, and operations to ensure alignment and execution
• Continuously improving program management processes and tools
• Track KPIs and report program status to internal stakeholders and clients
• Timely delivery of projects
• Strong customer loyalty, as reflected in Net Promoter Score (NPS) feedback
• High customer retention and repeat business
• Operational efficiency and continuous improvement
• Projects delivered within budget

Qualifications/Requirements:

• Bachelor’s degree in Engineering, Manufacturing, or related field (Master’s preferred)
• 5+ years of experience in technical program or project management, preferably in advanced manufacturing
• Strong understanding of manufacturing processes (e.g., CNC, injection molding, additive manufacturing)
• Proven ability to manage multiple complex projects simultaneously
• Excellent communication, negotiation, and organizational skills
• Proficiency in project management tools (e.g., MS Project, Smartsheet, Jira)
• Familiar with ISO, AS, NIST & ITAR Requirements
• PMP or similar certification is a plus

What we offer:

Health Benefits: Medical, dental, and vision coverage. Company paid for Life insurance, short-term and long-term disability insurance.

Additional Benefits: Paid time off, Floating Holidays, Volunteer time off, and sick time off (depending on state of employment). 401k Plan

Employee Perks: Discounts on products and services.

Equal Opportunity Employer/Veterans/Disabled

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.