Clinical Care Coordinator

Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Job Summary The Department of Obstetrics and Gynecology at the Von Voigtlander Women?s Clinic provides consultation, comprehensive treatment and a broad range of services and procedures for patients with normal and high-risk pregnancies and for a broad range of gynecologic services. The clinic team includes physicians, advanced practice providers, nurses, medical assistants, social workers, dieticians, as well as a multifunctional administrative/clerical team. Responsibilities Provide culturally sensitive, age-specific nursing care within a team-based care model to patients seen at the Von Voigtlander OBGYN clinic. Provide the delivery of culturally sensitive, age-specific team-based care models in delivering nursing care for primary Care patients including, adult medicine, pediatric, and OB/GYN patient populations. Perform phone triage, referral tirage, including assessment, screening, clinical advice, nurse visits (in person/virtual/phone visits), in-clinic hands on procedures, and other duties assigned. Accurate and efficient documentation of nursing care. Knowledge and appropriate use of internal and external resources. Provide functional supervision to assistive personnel; collaborate with colleagues, other disciplines, and health care/community services to promote continuity of care. Clinical duties include: Use clinical knowledge and reasoning, and critical thinking to assess and evaluate the needs of OBGYN and Maternal Fetal Medicine (MFM) patients. Work collaboratively with physicians, advanced practice providers, and ancillary services to provide high quality effective patient care. Direct outpatient clinical support through InBasket messages and telephone triage supporting a seamless delivery of care. Participate in the coordination of care, including medication management, placing orders per protocol, relaying test results, completing OB intakes and post op calls, providing patient and family education, managing emergency situations that arise in clinic, and other clinical tasks and indicated. Document care and patient progress through detailed patient records. Provide direct patient care within the ambulatory setting, including, but not limited to, patient assessment, patient/family education and counseling and support based on the nursing process and within role/scope of practice. Coordinate and manage the care of the gynecological, obstetrical, and maternal fetal medicine patients in collaboration with the health care team, including coordinating appointments, monitoring test and lab results, providing patient education and assessment. Collaborate with care team to develop and provide education for patients, and to the nursing staff, students, fellows, residents, and the community. Perform preliminary assessment of patients through observation and chart review to facilitate appropriate follow-up with the healthcare team. Maintain complete and accurate patient charts including chart preparation prior to the patient?s visit. Evaluate unstable or complex patient care situations and facilitates appropriate interventions and referrals. Implement appropriate clinical decisions and accept accountability of care provided by self and by healthcare providers to who care is delegated. Collaborate with and serve as a resource to the clinical team, including social workers, OBGYN nurses, clerical team, and physicians regarding patient care. Evaluate effectiveness of patient and family teaching. Respond to patient treatment-related phone calls and inbasket messages. Assist physicians with clinical activities and medical procedures, as needed. Supporting clinical and translational research. Attending and participating in conferences and continuing education/staff development programs to maintain knowledge of current literature. Provide functional supervision to assistive personnel; collaborate with colleagues, other disciplines, and health care/community services to promote continuity of care. Other nursing duties as assigned. Expectations Demonstrated critical thinking skills through use of the nursing process, excellent problem-solving skills, and demonstrated ability to set priorities. Demonstrated customer service, interpersonal communication skills, and the ability to build respectful relationships within and between units and individuals. Demonstrated accountability and dependability including a good attendance record with punctuality. Demonstrated adaptability to changing needs and priorities based on unit, department, and institutional goals/objectives. Demonstrated knowledge and skills providing patient and family education and coaching related to chronic conditions including, but not limited to, diabetes, asthma, and coronary artery disease. Proficiency with typing and electronic health record documentation. Ability to manage complex clinical issues utilizing assessment skills, protocols, and evidence-based interventions. Willingness to adapt to different populations ie: pediatrics, OB/GYN, adult medicine as patient demands. Demonstrated accountability and dependability for example, completion of work, mandatories, and goal setting within established timelines. Required Qualifications Current license to practice as a registered nurse in the State of Michigan. Required Educational Requirement; applicant must meet one of the following: Bachelors degree in nursing Associate degree or diploma in Nursing and a Masters degree or higher in Nursing Minimum of three (3) years recent (within the last seven (7) years) experience in Labor and Delivery. Minimum of two (2) years of experience within an ambulatory care clinic. BLS certification. NOTE: Required qualifications must be met by the candidate in order to be interviewed and considered for the position. RESUME REQUIRED (for both internal & external applicants): You must attach a complete and accurate resume to be fully considered for this position. Desired Qualifications Three (3) year of ambulatory care experience within OBGYN. One (1) year of Maternal Fetal Medicine ambulatory care experience. Greater than five (5) years of OBGYN experience. One (1) year of additional specialty GYN ambulatory care experience in Vulvar, Peds GYN, Transgender Patients, Minimally Invasive Surgery, and Chronic Pelvic Pain. Previous experience using clinical protocols to make decisions for adult patients and facilitating education staff when new protocols are developed or modified. Experience with MiChart, EPIC, Cisco Finesse, Word, and Excel. Minimum of one (1) year recent (within the last seven (7) years) experience in OBGYN or labor and delivery patient triage. Certification in Ambulatory Nursing. Certification in Obstetric Nursing. Nursing Specific Info Nursing at Michigan offers a competitive salary with excellent benefits! Hourly range for RSAM Competent, Registered Nurses $43.10-$67.03/ hour Evening Shift Differential-$3.00 / hour Night Shift Differential- $4.00 / hour Day Shift Weekend Differential- $2.90 / hour Evening Shift Weekend Differential- $5.90 / hour Night Shift Weekend Differential- $6.90 / hour Charge Nurse Differential- $1.00 / hour Benefits What Benefits can you Look Forward to? Excellent medical, dental and vision coverage 2:1 Match on retirement savings and immediate vesting Generous Paid Time Off Allowances Robust tuition and certification support programs Large offering of no-cost CEs and professional development for advancement Salary & Nursing Framework Level Salary & Nursing Framework Level: This UMPNC RN posting is posted under the Role-Specific Advancement Model (RSAM) as: CLIN CARE COORD- COMPETENT. Actual RSAM LEVEL and salary will be determined at time of hire. RSAM levels range from CCC-COMPETENT to CCC-EXPERT TO CCC-MASTERY TO CCC- MASTERY PLUS. Required qualifications must be met by the candidate in order to be interviewed and considered for the position. Posting may be filled after the initial 5-day posting period. Applicants who have left the UMPNC bargaining unit must include on their resume dates of past employment including months and years of service along with effort. Positions less than 20 hours/week may be combined. If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at View phone number on click.appcast.io. Modes of WorkPositions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes. Work ScheduleHours/Week: 32 hours (0.8 FTE) Shift/Hours/Days: Day shift (8-hour shift); Monday-Friday. Hours and days may be variable (nontraditional including further weekends/holidays commitment) based on patient and volume needs Location:Von Voigtlander OBGYN Clinic and other work locations as needed to support patient populations seen in other locations. Note: All new employees will be expected to float to a designated unit(s) in times of low census. Union Affiliation This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment. Background Screening Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses. U-M EEO Statement The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities. #J-18808-Ljbffr