Outreach Worker

Salary : $40,946.52 Annually
Location : Central Regional Health Center Tulsa OK
Job Type: Regular Full-Time
Job Number: 202200322
Department: Maternal and Child Health
Opening Date: 08/03/2026


Description
Provides health-based outreach to maternal and child health population to reduce infant mortality risk factors and address barriers to prenatal, pediatric and inter-conception care, including lack of insurance/Medicaid coverage and basic needs screening. Outreach position works internally at THD sites, at area agencies and in neighborhoods at risk for poor health outcomes.

Examples of Duties


PRINCIPAL DUTIES/RESPONSIBILITIES:
The following functions represent the majority of the duties performed by the position, but is not meant to be all-inclusive or prevent other duties from being assigned when necessary.

ESSENTIAL JOB FUNCTIONS:

1. Enroll individuals and families in need of SoonerCare via Agency View and assists with identifying medical home and access to healthcare services through contacts at the clinic agency connections and relationships.
2. Provide phone follow-up, loading of documents and advocates for clients' needs in the enrollment and renewal process.
3. Screen potential clients for basic needs in order to identify which MCH team member or services at THD and in the community would best meet their needs.
4. Follow up on assigned special referrals as requested by the Maternal Child Health Outreach Manager, CES Supervisor, outreach and CES workers, social workers, and other THD staff.
5. Keep client and worker activity tracking data and enters client contact information into outreach database as assigned including written monthly report-outs to document work with clients.
6. Provide brief individualized educational messages to clients regarding promotion of health, receiving prevention services, and prevention of infant mortality.
7. Participate in projects of the community action team of the Tulsa Fetal Infant Mortality and Review Program as needed to collaborate on strategies around Safe Sleep environments, other best practices to address infant mortality prevention.
8. Meet regularly with MCH Outreach team members and MCH Manager, and other THD staff to staff cases and plan strategies.
9. Complete required orientation and on-going training in support of duties and responsibilities of this position.
10. Other duties as assigned including those required to fulfill activities in support of public health emergency operations.

Typical Qualifications
Education: High school diploma or equivalent required. Associates or bachelor's work preferred - human services or related fields.

Experience: Previous experience (at least 1 year) with recruiting and engaging with clients in a community agency or public setting and/or customer services delivery preferred.
Skills and Knowledge:

• Knowledge of community resources; of targeted population; and of geographical area at highest risk for infant mortality.
• Skills in communicating effectively, both orally and in writing; and in understanding and carrying out instructions.
• Skills in establishing and maintaining effective working relationships.
• Basic knowledge of the social determinants of health and how they relate to poor birth outcomes and infant loss.
• Bilingual Spanish required.

Licenses: None.

INTERNAL AND EXTERNAL WORKING RELATIONSHIPS:

• External contact with the general public and community agencies.
• Internal contact with various staff members.

PHYSICAL EFFORT:
Physical effort is required for sitting, standing, walking, bending, stooping, lifting, pushing, and pulling as needed to obtain supplies and conduct job tasks. May require moving or lifting up to 25 pounds. Repetitive computer and telephone use. Sitting for long periods of time. Conduct interviews, lead and attend meetings.

SUPERVISORY RESPONSIBILITY/ACCOUNTABILITY:
Direct Supervision: None.

Indirect Supervision: None.

Budget/Money/Material: Responsible for assigned equipment.


Reports to: Manager, Maternal Child Health/Outreach

WORKING CONDITIONS:
Conditions include those found working in an office environment. Additionally, various settings to include clients' homes to conduct interviews, attend offsite community meetings in public areas. Must feel comfortable doing community outreach and working with clients in diverse socioeconomic communities. At times, exposure to a noisy, crowded work environment, community neighborhoods and occasional interaction with clients in various stages of mental health.

SPECIAL REQUIREMENTS:

• Must maintain THD record confidentiality according to HIPAA regulations.
• Must be willing and able to perform job-related travel.

FLSA Status: Non-Exempt.
We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, and paid time off.

Part-time employees who work an average of 20 hours per week over the course of a year, receive benefits on a pro-rated basis.

See below for more details or visit our benefit page :

• Competitive Salary
• Paid Holidays (typically 13 days per calendar year + 2 floating holidays)
• Paid Time Off (PTO) 20 hours per month
• Extended Sick Leave (ESL)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance and Supplemental Life Insurance
• Accidental Death and Dismemberment Insurance
• Short- and Long-Term Disability Insurance
• Critical Illness Care Plan including Cancer*
• Accident Plan
• Hospitalization Plan
• Supplemental and Whole Life Plans
• Legal and Identity Theft Protection Plans
• Public Service Loan Forgiveness
• Cost of Living Adjustments (COLAs)
• Retirement Pension Fund with a 5-year vesting period.
• Investment Benefits (e.g., 401A Employer/Employee Matching Fund (max. $150 per month), 457 Deferred Compensation Plan).
• Post Employment Health Plan (PEHP) - employer contributes 1% of the employee's salary per year and unused employee sick leave is transferred to PEHP account upon retirement
• Employee Assistance Program
• Working 4 Balance - Workplace Wellness Program
• Promotional Opportunities
• Flex Plan
• Tulsa Municipal Employees Federal Credit Union
• THD employment qualifies for nursing education loan repayment through the NURSE Corps Loan Repayment Program.

01


Are you bilingual English/Spanish?

• Yes
• No

Required Question