Training Data Analyst / Administrative Services Assistant -Hybrid
HCL Global Systems
Shift 1 8:30 AM 5:30 PM Yes Type Category Qualification Description Competency Required Software Others dobe Acrobat dvanced (7-9 Years) Yes Skills Others Correspondence - Email dvanced (7-9 Years) Yes Skills Others Data Entry dvanced (7-9 Years) Yes Software Others Microsoft Excel dvanced (7-9 Years) Yes Software Others Microsoft PowerPoint dvanced (7-9 Years) Yes Software Others Microsoft Word dvanced (7-9 Years) Yes Skills Others Personnel Training Records Experience dvanced (7-9 Years) No Skills Others Proofreading/Editing dvanced (7-9 Years) Yes Skills Others Technical Skills Data Compliance Related Skillset dvanced (7-9 Years) Yes Skills Others Typing dvanced (7-9 Years) Yes
Title: Training Data Analyst (aka ASA of Compliance)
Department: Tennessee Corrections Institute (TCI), Training Division
Job Overview: Join our dynamic team as an Administrative Services Assistant of Compliance (aka Training Data Analyst), where you will play a crucial role in ensuring the training compliance of correctional officers across Tennessee. This position demands a meticulous and analytical professional capable of managing data, auditing training records, and providing executive support.
Responsibilities:
- Utilize the TCI Learning Management System (LMS) to mine and analyze data, ensuring all officers meet state-required training standards.
- Conduct audits of customer-submitted information for accuracy and completeness, ensuring compliance with state minimum training requirements.
- Assist in managing projects related to staff training and development, coordinating closely with the Training Division.
- Perform quality assurance checks to maintain high standards in training delivery and documentation.
- Monitor and report on staff development, including tracking hours of self-development activities.
- Produce detailed reports and analyses related to training compliance and effectiveness.
- Monitor, report on, and track trends in quality assurance measures within the LMS to ensure continuous improvement and compliance.
- Create and implement new quality assurance measures to effectively assess and report on the success of specialized and major training events.
- Bachelor's degree in Business Administration, Data Analysis, Criminal Justice, or a related field is preferred.
- Proven experience in data analysis, project management, and administrative support.
- Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
- Excellent organizational and time management skills to meet strict deadlines.
- Superior communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
- Previous experience working in a compliance role within a regulatory or training environment is highly advantageous.
Expected Hours: 40 per week
Benefits: Flexible schedule
Schedule: 8-hour shift.
Work Location:
- This position offers a mix of remote work and on-site responsibilities. The incumbent will be expected to work on-site a minimum of three days a week.
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