Customer Account Specialist

Job Description

Job Description

Advantage Tech is searching for a Customer Account Specialist to join their client onsite at their facility in Topeka, KS.

POSITION REQUIREMENTS

To perform at a proficient level and to be fully qualified, a person would be expected to have:

Education:

(minimum required)

Associate?s degree/2 years of college required. Bachelor?s degree preferred.

Experience:

(minimum required)

1-2 years in a customer service role (business-to-business sales or manufacturing environment preferred).

Licenses/Certifications:

(minimum required)

Enter licenses/certifications.

Knowledge/Skills/Abilities (minimum required):

1. Communicates well and enjoys working with internal/external customers.
2. Able to use Microsoft Word/Windows/Excel/Outlook/PowerPoint, and Internet navigation.
3. Resourceful, detail oriented, highly organized, works well under pressure, and able to prioritize.
4. Willing to work overtime as needed and possess ability to follow projects through to completion.
5. Highly personable.
6. Excellent phone skills.
7. Dependable.
8. Team player.
9. Able to use general office equipment.
10. Good math skills.
11. Able to type 40 wpm.
12. Familiar with data entry.

Physical Requirements:

1. Able to sit for extended periods of time while conducting work on computer workstations including mouse, keyboard and monitor.
2. Able to communicate via phone, e-mail, or in person with internal and external customers.
3. Able to constantly move about the facility.
4. Able to operate standard office equipment.