Unit Secretary

Patient Care Unit Secretary

This position performs secretarial clerical and receptionist support duties necessary for the operations of a patient care unit. These functions are performed in accordance with all applicable laws and regulations MedStar Southern Maryland Hospital philosophy policies procedures and standards.

Primary Duties and Responsibilities

• Performs general secretarial and clerical responsibilities.
• Answers calls so that patient needs can be met in a timely fashion.
• Accurately notifies the appropriate nursing staff.
• Enters and coordinates computer data on all patients in the unit.
• Coordinates with other hospital departments such as radiology environmental services laboratories social services etc. to request and obtain supplies and services.
• Works with nursing staff to coordinate patient transfers to and from the unit or other facilities.
• Serves as the unit's communication person answering phone calls taking and relaying messages.
• Answers questions of visitors physicians or other departments in person or by phone.
• Greets and assists visitors and family members.
• Provides routine information regarding hospital and unit procedures.
• Initiates maintains and updates patient charts inserting appropriate forms department reports consults etc.
• Rearranges order of charts for medical records when patient is discharged.
• Ensures that charts for transfer patients are copied prior to transfer to other facilities.
• Completes appropriate requisitions and/or charge slips and obtaining proper approvals.
• Accesses patient data for nursing and medical staff as needed.
• Maintains work area on nursing unit in a neat and orderly condition.
• Assists with orientation of new associates to the functioning of the nursing station.
• Performs other duties as required or directed.

Minimal Qualifications

• High School Diploma or GED required or
• Completion of Crisis Prevention Intervention training within 6 months of hire. required and
• Associate's degree preferred

Experience

• 6 months to a 1-year unit secretary registration or medical records or related clerical experience in a health care setting preferred and
• Experience in an acute care setting preferred

Knowledge Skills and Abilities

• Ability to comprehend and follow the policies and procedures for MedStar Southern Maryland Hospital Center.
• Ability to read write and speak or communicate in English to successfully accomplish the essential duties of the position.
• Ability to demonstrate ethical behavior that supports the hospital's mission values and commitment to compliance with all federal state and regulatory laws. Inspires trust and exhibits honesty and integrity within the scope of daily activities.
• Exhibits professionalism courtesy and excellent customer service while interacting with patients guests and co-workers.
• Ability to work effectively with people from a variety of culturally diverse backgrounds.
• Ability to maintain patient confidentiality.
• Knowledge of hospital information management systems.
• Strong knowledge of medical terminology
• Ability to maintain constant mental alertness and the ability to withstand a high level of tension and stress.
• Ability to maintain concentration when subjected to frequent and varied interruptions and variable noise levels.
• Ability to exercise judgment and initiative in the resolution of problems encountered.

This position has a hiring range of USD $18.40 - USD $29.74 /Hr.