Sr. Program Manager
HotFoot Recruiters
HotFoot Recruiters is excited to partner with a leading financial services organization to fill the position of Senior Program Manager – Workforce Management (WFM). This role will lead enterprise-wide workforce management transformation initiatives, supporting forecasting, scheduling, real-time management, reporting, and CCaaS integration while enabling long-term service model transformation.OverviewTitle: Senior Program ManagerType: Full-Time | ContractLocation: RemoteWork Hours: Business hours, 8:00 AM – 5:00 PM CSTPay Rate: DOEResponsibilitiesLead enterprise-wide Workforce Management (WFM) transformation across forecasting, scheduling, real-time management, and reporting.Drive measurable performance improvements in forecast accuracy, schedule adherence, and SLA attainment.Establish WFM governance, controls, and data quality standards.Oversee reporting, dashboards, and workforce analytics.Define and support CCaaS requirements and multi-vendor technology integration.Develop future-state workforce and headcount strategies with long-term staffing models.Lead and develop a team of 15–17 analysts and partner cross-functionally with business stakeholders.Manage program risks, priorities, and delivery through structured operating reviews.QualificationsBachelor's degree in Statistics, Mathematics, Business, or a related technical field, or equivalent experience.8–10+ years of experience in Workforce Management, Operations leadership, or Program Management.Advanced proficiency with WFM tools and analytics platforms.Strong understanding of contact center operations and service delivery models.Proven experience leading WFM transformation and process optimization initiatives.Experience with CCaaS platforms (NICE IEX, Verint, CMS, Avaya) and technology integration.Expertise in change management, stakeholder engagement, and multi-vendor strategies.Familiarity with Lean, Six Sigma, or similar methodologies.3rd party call center experience preferred.PMP certification preferred.Authorized to work in the U.S. without sponsorship.J-18808-Ljbffr HotFoot Recruiters
$75 - $80 per hour
Sr.Program Manager - Contact Center Transformation - R01567568About Brillio: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through...SeniorHourly pay$30 per hour
...Job Description Job Description Role Overview We are seeking a Senior Program Manager to lead high-impact sub-programs within large-scale enterprise transformations. This role owns end-to-end delivery of complex initiatives with annual budgets of $30–40M, ensuring...SeniorWork at officeThe Giant Bullseye
Saint Louis, MO22 days ago- ...Job Description Job Description Role Overview We are seeking a Senior Program Manager with deep expertise in banking and payments to lead complex programs and transformation initiatives. The ideal candidate has experience in top-tier banks or payments companies...Senior
The Giant Bullseye
Saint Louis, MO22 days ago $126.71k - $188.84k
...intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.Position OverviewSenior Program Manager role leads and manages multiple, large and complex cross-functional projects to establish and enforce operational and risk...SeniorWork experience placementImmediate start- A leading financial services organization is seeking a Senior Program Manager to lead enterprise-wide workforce management initiatives. You will drive transformation in forecasting, scheduling, reporting, and manage a team of 15-17 analysts, implementing governance, controls...SeniorRemote work
HotFoot Recruiters
Kirkwood, MO21 hours ago $62.02 - $85.1 per hour
Job SummaryThe Senior Program Manager will play a key part on program teams to support the planning and delivery of complex projects and programs within the water and wastewater industry that require extensive planning and execution due to larger project sizes, and complexities...SeniorFull timeTemporary workWork experience placementWork at officeLocal areaRemote workBrown and Caldwell
Saint Louis, MO4 days ago$151.7k
Agency: U.S. Army Corps of EngineersDepartment: Department of the ArmySub agency: Kansas City District - Programs and Project Management DivisionSalary: Starting at $151,699 Per year (GS 15)Dates: Open 08/31/2026 to 09/14/2026Schedule: Full-timeWork type: PermanentRelocation...- SummarySpire is seeking an experienced, collaborative Program Manager to work in our St. Louis office. This position will manage programs and projects with a focus on strategic alignment, optimizing value creation, cross-functional resource optimization, and project synergies...Contract workWork at officeLocal areaRemote workFlexible hours2 days per week3 days per week
- ...SAP Program Manager Seeking a dynamic and experienced SAP Program Manager to drive the adoption of SAP S/4HANA RISE with SAP S/4HANA Cloud, private edition (RISE with SAP) and SAP S/4HANA Cloud, public edition (GROW with SAP) solutions. Play a pivotal role in shaping...
JConnect Infotech
Saint Louis, MO3 days ago - ...business to the forefront through an innovative suite of customized, IT solutions. Job Description CEdge has an opportunity for a Program Manager , located in Saint Louis, MO (remote; on-site when required) . If you are ready to work alongside world‑renowned technology...Contract workWork at officeRemote work
CEdge Inc
Saint Louis, MO15 hours ago - ...working in an industry that historically has resisted innovation. Join us! ABOUT THE ROLE Blink Health is looking for a Senior Program Manager, People Operations to own our Leave of Absence and Accommodations programs end‑to‑end, while bringing deep People Ops expertise...Local areaFlexible hours
BlinkRx
Saint Louis, MO2 days ago $63 - $86 per hour
DescriptionKforce's client in Saint Louis, MO is seeking an experienced Program Manager to lead a high-profile, multi-year initiative focused on modernizing and enhancing enterprise threat and vulnerability management capabilities. This individual will operate in a player...Remote work- ...quality initiatives aligned with executive direction, KPIs, and external benchmarking. Develops and aligns quality strategies across programs while supporting system and regional priorities. Prepares and presents updates and analysis on external quality ratings and...Local areaShift workDay shift
- A federal contracting company is seeking a PeopleSoft HCM Program Manager in St. Louis, Missouri. This key role involves leading program management for a federal government client, overseeing initiatives and ensuring compliance with Department of Defense requirements. The...
$75k - $90k
Program Manager Marketing St. Louis Full-time Description WHO WE ARE Come join the company at the center of how the world adopts AI securely. Cyera’s mission is to give enterprises the confidence to embrace AI safely — deciding exactly what it can see and do as it reaches...Full timeTemporary workWork experience placementWork at officeRemote workShift work- Share this job as a link in your status update to LinkedIn. Job Title Program Manager Functional Title Program Manager Contract position State Location St. Louis, MO US (Primary) Education Master's Degree Job Type Full-time Job Description The Program Manager will be responsible...Full timeContract workFor contractorsFor subcontractor
- ...is produced Anticipate and solve any problems related to the program Conduct performance reviews and evaluate program Facilitate communication... ...Bachelor's degree 10+ years of experience in program management Proficient in Microsoft Office suite Strong communication,...Full timeWork at officeRemote work
- Planning Division - Capital Project Planning Program is responsible for developing/maintaining hydraulic models of the collection system... ...facilities. Essential Functions Provides leadership and manages the daily operations of a program within the Engineering Department...For contractors
- Program Manager with Agile Job Summary This position entails overseeing program management activities and implementing Agile methodology to ensure the successful delivery of programs. The Program Manager will be responsible for managing the overall program scope, schedule...Contract workWork at office
- ...Job Description Job Description Job Title: Program Manager Location : Remote Compensation : 50-60$/Hr on C2C/1099 Work Authorization: GC, USC Role Summary Seeking Program Manager with strong healthcare IT expertise to drive large-scale programs across...Remote work
Krest Global Solutions
Saint Louis, MO22 days ago - ...Job Description Job Description Job Summary We are seeking a motivated and experienced Program Manager with a positive attitude that can empower staff and assist them to be successful in their job role. GENERAL RESPONSIBILITIES: Coordinate and manage the operation...Full time
Fresh Winds
Saint Louis, MOa month ago $48k
...metropolitan and surrounding St. Louis area through four core programs: prevention, education, treatment, and housing. Job Summary... ...standards. The Director of Nurturing Network supervises staff, manages budgets, oversees curriculum implementation, and fosters strong...Archdiocese of St. Louis
Saint Louis, MO13 days ago- ...is required On site Monday-Friday Preferred Qualifications Role Purpose Provides effective leadership of the overall management of a clinical program, including day to day office operations, work redesign, budget and human resource management of nursing and clerical staff...Work at officeMonday to FridayFlexible hours
BJC HealthCare
Saint Louis, MO4 days ago $60k - $70k
...Program Manager Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited and the team was spending too much time and money traveling to their favorite restaurants. They had an idea...Full timeWork experience placementWork at officeLocal areaImmediate startMonday to FridayFlexible hours$19.75 - $24.7 per hour
...resident-centered care. This working leader supervises the reminiscence team, champions the designated care manager model and ensures excellence in dementia programming and family engagement. What You'll Do: • Supervise and support the reminiscence team in daily care and...SeniorFull timeWork at officeShift workWeekend workAfternoon shiftSunrise Senior Living Mgmt Inc
Des Peres, MOmore than 2 months ago- ...IT Program Manager Responsible for managing one or more highly complex or enterprise wide IT programs consisting of multiple projects. Aligns project delivery with broader strategic initiatives and goals. Manages multiple projects and programs, and orchestrates the...
$65 - $75 per hour
...IT Program Manager 10+ years leading large, complex IT programs or enterprise technology initiatives Experience managing multiple concurrent projects within a larger program Experience leading enterprise application or infrastructure implementation, modernization...Temporary work- ...Program Manager Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine...
$48.15 per hour
...Marketing Program Manager Title: Marketing Program Manager Location: St. Louis, MO Company: Fortune 100 Food & Beverage Manufacturing Initial term: 6 months (position expected to run longer) Schedule: Mon-Thur onsite, Friday WFH. This is a pet friendly environment...Hourly payWork from homeFuseGlobal
Saint Louis, MO4 days ago- ...we are trying to accomplish for our customers, and the world at large, across all our business segments. The Engineering Program Manager – Airbases is responsible for the overall leadership, coordination, and execution of engineering and construction activities supporting...For contractorsLocal areaFlexible hours
Perimeter Solutions LP
Saint Louis, MO11 days ago
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