Route Delivery Driver/Customer Service Representative

Job Description

Job Description

Benefits/Perks

• Medical insurance
• Dental insurance
• Vision insurance
• Retirement with company match
• Vacation, paid time off
• Company-provided workwear, cell phone, tablet
• Company-paid training
• Growth and promotion opportunities
• Additional Culligan Corporate Subject Matter Expert training offered
• Employee discounts for Culligan in-home products
• Additional perks also available

Culligan Water Wilmington, NC is looking for a motivated individual to provide Routine Delivery Services for our Bottled Water and Water Treatment Customers. Culligan is a World Leader in Water Solutions across the Globe, and the Wilmington Dealership has been locally owned and operated for over 50 years. Duties of this job will include daily delivery of water products, loading/unloading a beverage truck with palletized racks. Forklift experience/certification beneficial. Daily routes consist of delivery to homes, businesses, governmental facilities, and factories. Excellent driving record, background check, and drug screening necessary. Candidate must be capable of lifting 40+ lbs repetitiously. Looking for an outgoing personality with excellent customer service skills in order to build a positive trusting rapport with customers. Culligan Water of Wilmington has very low employee turnover. We are looking for an individual with a positive work ethic to stay long term and grow with an Employee Valued Company. Eligibility for Group Medical is met after 90 day trial period and premium is paid 100% by the Company. A Simple IRA Retirement plan is offered to eligible employees and includes Employer matching contributions. Drivers are expected to deliver a high degree of service that exceeds the expectations of customers.

Responsibilities

• Deliver water treatment products to homes and businesses in an efficient and timely manner
• Prepare, process, and execute delivery orders in addition to collecting related monies and issuing invoices
• Handle customer issues, complaints, and problems courteously and promptly while exhibiting an overall customer-focused style of service
• Follow all safety protocols and company regulations
• Consistently uphold the cleanliness standards of company vehicles and equipment
• End-of-route supervisor check-ins, with daily recaps 

Qualifications

• High school Diploma or equivalent GED
• 1+ years of route experience preferred, although not required
• A valid driver’s license and transportation to work required
• Ability to use a mobile device or tablet
• Detail-oriented, highly organized 
• Able to effectively engage with strangers and establish professional relationships
• Excellent communication skills with customers and teammates
• Clean and professional appearance
• Able to lift 40 lbs. repetitiously

About Culligan

As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Headquartered in Rosemont, Illinois, Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.