Sleep Expert - Sales

Sleep Expert Sales

Is your current job a nightmare? Make it a dream! Mattress Firm, the most trusted authority on sleep, is no ordinary mattress company. In just over 30 years, Mattress Firm has become Americas largest specialty mattress retailer. With more than 2,400 stores nationwide and a team of more than 6,000 Sleep Experts, we have helped millions of people get better sleep. Thats who we are and what we dobecause everyone deserves a great nights sleep.

Helping people sleep well so they live well. Did you know we spend a third of our lives in bed? Thats why our priority is making sure everyones eight hours are perfect. Were looking for passionate, ambitious people: innovators, action takers, growth seekers, and life changers. Your journey will begin with an extensive, customer-centric retail sales training program that empowers you to create a life-changing in-store experience and help customers build the perfect sleep sanctuary. Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.

Why Work For Mattress Firm?

Our teams are passionate, and our culture is inspiring.

Youll be surrounded by ambitious people: innovators, action takers, life changers that will inspire you.

Excellent growth opportunities through education and development programs.

Great benefits

Get paid on demand

Mental health and life resources

Great employee discounts:

Mattress and sleep accessories

Cell phones and electronics

Travel

Car and home loans

And more

Medical, dental, prescription, and vision plans

401(k) with employer matching

Some positions have base pay or uncapped commission

Job Description

The Sleep Expert will elevate and enhance the customers in-store experience by being a trusted sleep authority and offering best-in-class products. Sleep Experts will execute the Mattress Firm selling programs and support a seamless omni-channel experience to create a compelling and engaging environment that puts the customer at the center.

• Create an environment where the customer is always at the center by cultivating strong relationships
• Provide technical and product knowledge information to customers, serve as subject matter expert
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives
• Execute current visual merchandising and POP standards
• Adhere to company merchandising and marketing programs to standard
• Follow company policy and execute company standards on appearance and functionality
• Maintain customer relationships during and post-purchase (e.g., resolving issues, deliver reminders, resolving concerns etc.)
• Seek and accept constructive feedback for continuous personal, professional, and performance development
• Continue to develop skills, competencies, product knowledge through assigned course work, training, and other company led activities
• Maintain awareness of competition, advertisements, and services offered, develop strategies to counter
• Leverage social media to positively impact brand awareness and increase sales
• Ensure timely open and closing procedures
• Follow all Company procedures on cash handling including acceptance of payment and deposit processes
• Ability to push and pull and lift up to 50 pounds to assist customers with load outs and in store purchases
• Adhere to all sales processing policies to ensure the proper creation and execution of customer invoicing
• Professional communication and representation of company brand in all internal and external interactions
• Complete all required training modules and certifications prior to the due date
• Ensure all safety policies and procedures are followed to maintain a safe work environment for all
• Communicate professionally with all internal and external contacts
• Follow all Company policies and execute company standards on appearance and functionality as well as appropriate brand representation
• Communicates any concerns or issues to leadership to ensure proper efficiency of department and company operations

Life At Mattress Firm

Our mission and vision. As Americas most trusted authority on sleep, our mission is to help people find the mattress of their dreams. With low prices, the best brands, and the knowledge of our Sleep Experts, we make it easy to get a great nights sleep, every night.

History. In just over 30 years, Mattress Firm has become Americas largest specialty mattress retailer. With more than 2,400 stores nationwide and a team of more than 6,000 Sleep Experts, we have helped millions of people get better sleep.

Benefits Beyond A Paycheck. We support you just like we support our customersthats why we offer an extensive range of benefits designed to support you, your family, and your future.

Diversity, Equity, and Inclusion. We believe in an inclusive environment that attracts, develops, and retains top talent. Our Diversity, Equity & Inclusion Council works to promote the cultivation of a work environment that embraces and celebrates all the individuals, backgrounds, and perspectives that reflect the communities we serve.

Giving Back To Our Community. Whether its volunteering at a foster care agency, food bank, or even an animal shelter, we believe in giving back to our associates and the communities they live and work in. Thats why were proud to support organizations dedicated to helping people follow their dreams and thrive.

Diverse candidates are encouraged to apply. Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Pay Range: 55,000-75,000

Now dont fall asleep out there the sooner that we receive your application, the closer you are to the career of your dreams!

Diverse candidates are encouraged to apply. Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.