F&B Greeter (Seasonal Part Time)

Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?

Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose: to care for people so they can be their best.

Recently renovated with striking architecture, art, and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location.

Why should you work at the Park Hyatt Toronto? 

· Complimentary meal during shift

· Complimentary hotel nights and discounts at Hyatt properties around the world

· Tuition reimbursement program

· 2023, 2024 & 2025 Great Place to Work Certified  

SUMMARY

About the Role – F&B Outlets Greeter (Seasonal Part-Time, Now to September 2026)

Hourly Rate: $24.40

As a Greeter, you will be the first point of contact for our guests—setting the tone for a welcoming, luxurious, and personalized experience. This role is essential in delivering Forbes 5-Star service, where attention to detail, warm and genuine interactions, and intuitive service are paramount.

Key Responsibilities:

• Warmly welcome and acknowledge guests as they arrive, using their name whenever possible
• Provide information about menus, promotions, and special offerings with genuine enthusiasm
• Anticipate guest needs and offer thoughtful assistance with directions or seating preferences
• Maintain a polished and professional demeanor at all times, with attention to grooming and body language
• Assist with answering phones and scheduling reservations or follow-up appointments
• Keep the entrance and host stand area tidy, organized, and inviting
• Communicate any guest concerns or issues promptly to the appropriate manager or security
• Uphold and incorporate Forbes 5-Star standards in all interactions, including:
  • Personalized greetings
  • Use of the guest’s name
  • Professional tone and language
  • Gracious closing remarks
  • Genuine interest in guest comfort and satisfaction