Manager, Product Delivery
Full-time
Mastercard
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary
For over 30 years, Mastercard Academy has been at the forefront of learning and development in the payments industry. We empower our customers and partners with the knowledge, skills, and insights they need to thrive—through open courses, live events, customer-specific training, and a rich library of resources. The Role: Training Manager
We are looking for a highly motivated and experienced Training Consultant to join our team. The successful candidate will lead the design, development, and commercialisation of best‑in‑class training solutions for our customers, delivered through both face‑to‑face and virtual formats in close collaboration with the Academy faculty.
This role brings strong Learning & Development expertise to elevate the quality and effectiveness of training offerings, while also driving business development across select markets in the region. The role holder will ensure that training design and delivery approaches consistently deliver strong learning outcomes and an exceptional customer experience.
Success in this role requires the ability to manage and influence a diverse range of internal and external stakeholders through a consultative, client‑focused approach. A collaborative mindset, strong commercial acumen, and the ability to operate in a matrix environment are essential. Some travel within the region will be required.
If you are passionate about education, payments, and technology—and about creating meaningful, high‑impact learning journeys—this role is for you. What You’ll Do
• Lead the development and delivery of both new and existing Academy programmes, continuously enhancing effectiveness through instructional design best practices, interactive learning elements, and systematic post-delivery feedback analysis.
• Collaborate closely with internal stakeholders and Academy faculty to design, develop, and implement high-quality training materials, ensuring consistency, accuracy, and alignment with Academy standards.
• Own and proactively drive the sales process for assigned Academy training solutions, engaging both internal and external clients through a consultative, client-centric approach.
• Identify and realise new revenue opportunities by targeting untapped customer segments, developing innovative training programmes, and expanding reach across both face-to-face and virtual delivery formats.
• Contribute to business development and thought leadership initiatives to increase visibility and positioning of the Academy across the organisation and the broader ecosystem.
• Strengthen engagement with internal and external stakeholders, positioning the Academy as a trusted partner and leading provider of education and training within the payments industry. Responsibilities may evolve over time in line with business priorities and organisational needs. What You Bring
The ideal candidate is passionate about learning, customer engagement and experience, a team-player with a positive can-do attitude and customer focus, knowledgeable and passionate about the payments industry. The key skills and experience we are looking for within a successful candidate include: • Good understanding of the payments ecosystem and experience working with a range of payments industry stakeholders in a customer-facing role, with a solid understanding of client needs and commercial dynamics.
• Proven ability to manage and influence stakeholders at multiple levels, navigating complex environments and driving alignment through a consultative approach.
• Strong Learning & Development expertise, with a track record in designing and delivering high-impact training solutions using instructional design best practices across in-person and virtual formats.
• Project management skills, with the ability to manage multiple priorities and deliver to timelines and budget.
• Commercial acumen, with experience supporting or driving sales processes and identifying growth opportunities.
• Customer-centric mindset, combined with excellent written and verbal communication skills.
• Analytical and structured, with strong organisational skills and attention to detail.
• Solid working knowledge of Microsoft Office.
• Fluency in English and French is required; advanced proficiency in two additional Western European languages is a strong plus Why Join Us?
At Mastercard, you’ll be part of a diverse, inclusive, and forward-thinking team that’s shaping the future of learning in the payments industry. You’ll gain exposure to a wide range of business areas and have the opportunity to grow your skills in a global environment.
Ready to create learning experiences that make a difference?
Apply now and help us build the future of education at Mastercard. Corporate Security Responsibility
Manager, Product Delivery
Who is Mastercard
Mastercard is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities.
For over 30 years, Mastercard Academy has been at the forefront of learning and development in the payments industry. We empower our customers and partners with the knowledge, skills, and insights they need to thrive—through open courses, live events, customer-specific training, and a rich library of resources. The Role: Training Manager
We are looking for a highly motivated and experienced Training Consultant to join our team. The successful candidate will lead the design, development, and commercialisation of best‑in‑class training solutions for our customers, delivered through both face‑to‑face and virtual formats in close collaboration with the Academy faculty.
This role brings strong Learning & Development expertise to elevate the quality and effectiveness of training offerings, while also driving business development across select markets in the region. The role holder will ensure that training design and delivery approaches consistently deliver strong learning outcomes and an exceptional customer experience.
Success in this role requires the ability to manage and influence a diverse range of internal and external stakeholders through a consultative, client‑focused approach. A collaborative mindset, strong commercial acumen, and the ability to operate in a matrix environment are essential. Some travel within the region will be required.
If you are passionate about education, payments, and technology—and about creating meaningful, high‑impact learning journeys—this role is for you. What You’ll Do
• Lead the development and delivery of both new and existing Academy programmes, continuously enhancing effectiveness through instructional design best practices, interactive learning elements, and systematic post-delivery feedback analysis.
• Collaborate closely with internal stakeholders and Academy faculty to design, develop, and implement high-quality training materials, ensuring consistency, accuracy, and alignment with Academy standards.
• Own and proactively drive the sales process for assigned Academy training solutions, engaging both internal and external clients through a consultative, client-centric approach.
• Identify and realise new revenue opportunities by targeting untapped customer segments, developing innovative training programmes, and expanding reach across both face-to-face and virtual delivery formats.
• Contribute to business development and thought leadership initiatives to increase visibility and positioning of the Academy across the organisation and the broader ecosystem.
• Strengthen engagement with internal and external stakeholders, positioning the Academy as a trusted partner and leading provider of education and training within the payments industry. Responsibilities may evolve over time in line with business priorities and organisational needs. What You Bring
The ideal candidate is passionate about learning, customer engagement and experience, a team-player with a positive can-do attitude and customer focus, knowledgeable and passionate about the payments industry. The key skills and experience we are looking for within a successful candidate include: • Good understanding of the payments ecosystem and experience working with a range of payments industry stakeholders in a customer-facing role, with a solid understanding of client needs and commercial dynamics.
• Proven ability to manage and influence stakeholders at multiple levels, navigating complex environments and driving alignment through a consultative approach.
• Strong Learning & Development expertise, with a track record in designing and delivering high-impact training solutions using instructional design best practices across in-person and virtual formats.
• Project management skills, with the ability to manage multiple priorities and deliver to timelines and budget.
• Commercial acumen, with experience supporting or driving sales processes and identifying growth opportunities.
• Customer-centric mindset, combined with excellent written and verbal communication skills.
• Analytical and structured, with strong organisational skills and attention to detail.
• Solid working knowledge of Microsoft Office.
• Fluency in English and French is required; advanced proficiency in two additional Western European languages is a strong plus Why Join Us?
At Mastercard, you’ll be part of a diverse, inclusive, and forward-thinking team that’s shaping the future of learning in the payments industry. You’ll gain exposure to a wide range of business areas and have the opportunity to grow your skills in a global environment.
Ready to create learning experiences that make a difference?
Apply now and help us build the future of education at Mastercard. Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Manager, Product Delivery in Waterloo, IA vacancy
$110k - $140k
Job Overview: The Finance Manager will use proven expertise in financial analytics, forecasting, and insights to support Marvin’s business... ..., and insights. The position will work closely with product development and product management leaders to create and implement...SuggestedTemporary workWork experience placementRelocationRelocation packageMarvin
Waterloo, IA6 hours ago- ...or the Android app Responsibilities: Assist in defining product requirements, objectives, and key results based on user needs... ...within the team Minimum 2-3 years of experience in product management (or related role) Bachelor's degree in Computer Science, Engineering...SuggestedFull time
Cheez
Waterloo, IA1 day ago - ...directly when formal applications become available. About Product Management Roles at Danaher Are you excited by the challenge of... ...learning and leadership engagement. Join us to accelerate the discovery, development, and delivery of life-changing solutions....SuggestedRemote jobInternshipWorldwide
Danaher
Waterloo, IA6 hours ago $152.07k - $253.44k
...take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role The AI Product Strategy & Experience Director shapes Lumen’s enterprise AI product strategy and experience vision. Reporting to the Chief AI...SuggestedFull timeTemporary workRemote workLumen
Waterloo, IA3 days ago- ...recognition. Responsibilities: Work closely with our talented product and engineering teams (ex-Google/Apple/Microsoft/FB) to create... ..., and problem-solving skills ~ Ability to take initiative, manage multiple projects, and meet deadlines in a fast-paced environment...SuggestedFull time
Cheez
Waterloo, IA3 days ago - ...Position Summary The Director of Product for Jackpot Party, an industry leader in... ...strategic goals while leading the Product Management department. The Director of Product ensures... ...Vision Communication & Delivery: Clearly articulate and continuously reinforce...Casual workWork at officeLocal areaNight shift
SciPlay
Cedar Falls, IA4 days ago $25 per hour
...problems. Here, everyone has a voice, a chance to ask tough questions, and an opportunity to innovate. As an Apprentice on our Product Go-to-Market team, you'll be responsible for defining, building, and deploying go-to-market strategies and product-led growth around...Full timeApprenticeshipWork at officeRemote workJack Henry & Associates
Cedar Falls, IA2 days ago- ...SciPlay Games, LLC is looking for a Director of Product for Jackpot Party Casino to define a player-first product vision and lead the Product Management department. You will collaborate closely with Game Economy and Monetization teams to drive impactful decisions and...
SciPlay Games, LLC
Cedar Falls, IA2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Manager, Product Delivery. Be the first to apply!
Related searches
- delivery Waterloo, IA
- delivery specialist Waterloo, IA
- labor & delivery nurse Waterloo, IA
- delivery associate Waterloo, IA
- delivery independent contractor Waterloo, IA
- vehicle delivery Waterloo, IA
- labor delivery registered nurse Waterloo, IA
- amazon delivery part time Waterloo, IA
- route delivery Waterloo, IA
- labor & delivery rn Waterloo, IA