Customer Success Engineer

Overview This position is fully in-office, M-F in Northwest Austin, TX. Relocation reimbursement is offered for this role if moving from outside the greater Austin, TX area. This is a base + commission role. Responsibilities Accurately onboard clients onto theplatform Continually monitor dedicated accounts and make optimizations (bids, budgets,segmentationand overall ROI) to facilitate best performance and consistent improvement, budget fulfillment and overall client retention quarter over quarter Become a product expert and influence the product roadmap. Provide appropriate product suggestions on a client-by-client basis Minimize churn by enlisting all available corporate resources to solve problems & drive results Prepare and conduct regularly scheduled trend and metric reviews withclients Resolve technical, product and account issues as they occur Accurately document all relevant activity in Salesforce Qualifications Current Bachelor's degree (or expected graduation by May 2026) from a top school. Demonstrated interest in data / analytics. Willingness to learn and utilize SQL Very adaptable and open to change in a fast-paced team environment High level of natural curiosityto challenge the status quo Excellent verbal and written communication, presentation, and interpersonal skills Must be eligible to work permanently in the United States without employer sponsorship at any time now or in the future Benefits Highly competitive salary & total compensation Company-paid gym membership or Classpass Comprehensive, company-paid health, vision, and dental insurance premiums for you and your dependents 401(k) retirement plan with 3% employer contribution Paid company holidays and unlimitedPTO Awesome company events #J-18808-Ljbffr