Server- Aberdeen Social House

Job Description

Job Description

Aberdeen Social House is Hiring Servers

Aberdeen Social House, the latest creation from Andrew Vudis and Ryan Craig, is redefining the dining scene in greater Indianapolis. As part of the Rootstock Hospitality Group (RHG) concept, Aberdeen blends American classics with global influences, seamlessly marrying traditional flavors with innovative culinary creations from around the world.

Our commitment to excellence in food, wine, spirits, and hospitality ensures refined, personable service in an inviting atmosphere. Guests can savor a meticulously curated global wine list, innovative cocktails, and exclusive access to a private club designed for those who value discretion and privacy. Aberdeen Social House truly offers something for everyone who appreciates the art of exceptional dining and service.

Why Join Us?
Become part of a dynamic, locally owned company that values creativity and professional growth. Aberdeen Social House offers competitive pay, excellent benefits, and a professional yet vibrant atmosphere with numerous opportunities for advancement. If you're passionate about hospitality and eager to be part of a team that’s elevating the dining experience in Indianapolis, we’d love to hear from you.

Summary of Server Responsibilities

• Interact with guests to ensure exemplary service in an efficient manner.  Offer menu tours, take orders, serve food and beverages, wine service, answer inquiries about the menu and comply with the wishes of the guest, as well as suggestively sell food and specialty beverage items.  Work closely with Bartender, Server Assistant and Host to ensure guests receive superb service.

Primary Responsibilities

• Perform all duties and responsibilities in a timely and effective manner with a sense of urgency.
• Answer questions about food and beverage including entrée ingredients, preparations, and accompanying items.
• Promptly greet newly seated guests in a friendly, professional manner.
• Accurately take orders and suggestively sell menu items such as appetizers, entrees, beverages, and desserts.
• Properly and efficiently enter orders on the POS computer system.
• Attend to guests needs when delivering food and check back with guests to ensure their satisfaction.
• Ensure guests’ expectations have been met and naturally exceeded.  Professionally resolve food or service issues.
• Maintain table appearance by pre-bussing, checking drink levels, removing clutter/crumbs, and replacing napkins when necessary.
• Promptly accept payment and follow appropriate accounting procedures.
• Uphold and maintain superior quality customer service and hospitality.
• Set up & take down server station according to opening and closing procedures.
• Keep immediate supervisor informed of significant issues and take prompt corrective action.
• Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working atmosphere.
• Keep wait station clean. Monitor cleanliness of restrooms and outside perimeter of building.
• Work as a team to ensure all facets of the restaurant are kept clean, safe and organized

Job Qualifications:

• Must be able to operate P.O.S. computer system, make change correctly and make credit card transactions accurately.
• Able to learn, describe and sell all applicable food and beverage menus.
• Must be able to deliver plates, food and clear tables, which may require lifting of up to 30 lbs.
• Walk or stand most of 6-8 hour shift.
• Must be able to read menu items and speak English.
• Able to reach, bend, stoop and perform cleaning duties.
• Must be able to hear well with loud background noise, in order respond to guest requests.
• Must be able to calmly respond to agitated guests and notify a Manager immediately if the matter cannot be corrected in a timely manner.
• Must be able to clearly communicate guest’s needs to other employees including bussers, host, and Manager.

Additional Info:

• Schedules may vary and include weekends.
• A rewarding opportunity for those who want a second source of income
• Open to applicants who do not have a college diploma
• Welcome to apply in person

Note: This job description is not an exhaustive list of all duties, responsibilities or qualifications associated with the position. Other duties as assigned.