Customer Service Representative
$18 - $20 per hourGables Search Group
Customer Service Representative
Location: Waterloo, IA
Salary: $18-20/hour
Job Overview
The Customer Service Representative plays a key role in assisting customers with their needs and ensuring high-quality service.
Responsibilities of the Customer Service Representative:
- Handle customer inquiries and resolve issues promptly.
- Assist in processing customer orders and returns.
- Maintain customer records and update information as needed.
- Collaborate with internal teams to ensure customer satisfaction.
- Follow up with customers to obtain feedback on services provided.
- Provide administrative support to the sales team.
- Participate in training sessions to enhance customer service skills.
- Perform other duties as assigned to support the team.
Requirements for the Customer Service Representative:
- Minimum of 2 years experience in customer service.
- Strong communication and problem-solving skills.
- Ability to work efficiently in a fast-paced environment.
- Proficiency in MS Office applications.
- Excellent time management and organizational skills.
Vacancy posted 4 days ago
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