Associate QA Engineer

Associate QA Engineer

Raleigh, NC

Relay is transforming the physical world into a searchable, actionable data asset. We've moved beyond "Big Radio's" analog past to build the Relay SOAR™ Platform, which treats voice and movement as the new keyboards of the enterprise. By capturing the "Human Signal," we enable frontline teams in hospitality, manufacturing, and healthcare to move from reactive chaos to proactive control.

Ranked among the fastest-growing tech companies in North America, we are looking for the next generation of "Relayers" to help us digitize the final frontier of the workforce.

Why Start Your Career at Relay?

• Work at the Edge of Innovation: We just secured our 100th patent. You'll work with technologies spanning AI-driven noise suppression, real-time language translation, and advanced IoT connectivity.
• Massive Scale: Be part of a platform that processes over 1 billion data points every week. Our tech isn't just "cool"—it's essential infrastructure for the global economy.
• LIT Culture (Learning, Impact, Teamwork): We pride ourselves on an environment where early-career professionals have a seat at the table and see their work impact global brands immediately.
• Hyper-Growth Trajectory: It is an incredibly exciting time to be joining Relay, given we've recently ranked #175 on the Deloitte Technology Fast 500 and #920 on the Inc. 5000.
• Best-in-Class Perks: Based in our high-tech Raleigh headquarters, you'll enjoy 100% company-paid benefits, a 401(k) match, and a hybrid work model that balances flexibility with high-energy collaboration.

Ready to help us build the Intelligent System of Action?

Join us in Raleigh and let's get LIT.

This role will be based in our Raleigh, North Carolina HQ, and we work in a hybrid model with 3 days (M, W, F) in the office, with a high in-office culture.

At this time, Relay is unable to provide sponsorship for employment. To be considered for employment, applicants must be currently legally authorized to work in the US and not require future sponsorship to continue working for Relay.

What you will do:

• Verify new and existing features in the Relay App and Relay Dashboard Web interface
• Assist in end-to-end testing with Relay Device and server-side components
• Demonstrated experience authoring test cases and writing acceptance tests for developed features
• Participate in Sprint planning and design sessions
• Work with the project team to understand requirements for new projects
• Ability to perform in-depth analysis, including log examination and querying data
• Ability to prioritize test cases to provide the best test coverage
• Works well cross-functionally in a small, dynamic team
• Effectively analyze, communicate and confirm the resolution of defects
• Document test methodologies, tools, and results

Knowledge, skills, and experience needed:

• Analytical approach to problem-solving
• Understand Agile concepts and QA process (Functional test/regression/Smoke test/etc)
• Familiar with Android Debug Bridge (ADB) and device logging tools
• Proactive communicator - you should be able to communicate effectively with developers and the QA team to understand a feature/defect, and evaluate and communicate testing status
• Ability to multitask and find the next priority item to work on
• Extremely comfortable using Linux (managing files, grep, cat, bash, vim, etc)
• Ability to develop and debug automated test scripts
• Python or other coding experience a plus
• Hungry to learn and grow
• Associate's degree or higher level of educational attainment required or equivalent experience
• 1-3 years Testing experience with Android, iOS, Web/Desktop, Networking, or similar

About us: Relay culture, benefits & perks:

Our culture hinges on Relayers getting LIT up in an environment that fosters learning, impact, and teamwork (LIT) where we can CHASE the best work in our lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!

It's truly amazing what engaged team members can achieve together. Our ever-evolving list of benefits and perks means you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow and learn in your role, look after yourself/your family, and invest in your future.

At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability, and Life Insurance benefits for you and those who depend on you
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks, including a world-class onsite fitness center with instructor-led classes + locker room as well as endless outdoor amenities, whether tennis, basketball, cycling, or pickleball is your jam
• Free Snacks and Fun Times
• Latest tech, standing desks, and all the accessories and software you need to succeed in your role