Import & Export Logistics Specialist

Job Description

Job Description

About the Group

From a small store in Turin to a large, internationally recognized group: we are present in 90 countries around the world, with over 5,000 employees and 30 companies, managed directly and indirectly by the Luigi Lavazza Spa parent company, which distribute and market our products and coffee machines. In addition to Lavazza, the following brands are also part of our Group: Carte Noire, Merrild, Kicking Horse, Eraclea and Whittington tea.

Joining Lavazza means doing business with passion, knowing that the impact of our work goes beyond the quality of the production chain. We are a big family and are constantly looking for new talents who share our values and can enrich our team. We combine competitiveness with social and environmental responsibility as we create superior quality products available for consumption both at home and out of home, and distributed through all channels: Retail, Foodservice, Office Coffee Service (OCS), and Vending. Our strong, diversified presence enables us to offer consumers and clients perfectly suited solutions, for any occasion and time of day.

Job Overview

The Logistics team at Lavazza North America supports supply chain execution and customer service excellence by managing the flow of goods across inbound, outbound, and fulfillment operations. The team partners closely with third-party logistics (3PL) providers, Lavazza Headquarters, demand and supply planning, customer service, and commercial teams to maintain inventory availability, improve stock alignment, and support efficient order fulfillment. Through data-driven reporting, process improvement, and proactive risk identification, the team helps optimize service, cost, and quality while enabling continued growth across eCommerce and other business channels.

The Import & Export Logistics Specialist manages international trade activities that support North American operations, ensuring goods move efficiently across borders with complete documentation and regulatory compliance. The role coordinates suppliers, freight forwarders, carriers, customs brokers, warehouses, and internal stakeholders to align shipment schedules, customs clearance, inventory movements, and receipt timelines. This position also maintains logistics data and records in SAP and other internal systems, supports vendor onboarding, and identifies improvements to import and export workflows.

Work location: West Chester, PA

Work model: Hybrid

Travel: Up to 10% to onsite suppliers as-needed

Job Responsibilities 

• Oversee import and export activities supporting North American operations and applicable trade requirements.

• Coordinate international shipments with suppliers, freight forwarders, carriers, customs brokers, warehouses, and distribution partners.

• Verify contracts, commercial terms, bills of lading, commercial invoices, packing lists, and customs documentation for accuracy and completeness.

• Validate shipment schedules, vessel delivery dates, container arrivals, customs clearance milestones, and warehouse receipt timelines.

• Maintain shipping, warehousing, customs, and inventory movement data in SAP and other internal systems.

• Prepare and coordinate export documentation in accordance with destination-country requirements and internal procedures.

• Monitor inventory movements related to international shipments and resolve exceptions with warehouse and logistics partners.

• Support onboarding of suppliers, logistics vendors, and service providers in SAP and related internal systems.

• Identify and implement process improvements for import, export, documentation, compliance, and logistics workflows.

Professional Qualifications

• Bachelor’s degree in Business, Supply Chain, Logistics, or a related field; or equivalent professional experience.

• 2–3 years of experience in import, export, or international logistics within the consumer packaged goods (CPG) industry; coffee or beverage experience preferred.

• Experience coordinating international shipments with freight forwarders, customs brokers, carriers, suppliers, warehouses, or distribution partners.

• Working knowledge of bills of lading, commercial invoices, packing lists, customs clearance records, and import and export compliance requirements.

• Experience tracking vessel schedules, container arrivals, delivery milestones, and warehouse receipts.

• Experience entering and maintaining logistics, shipping, warehousing, or inventory data in SAP or a comparable enterprise resource planning system.

• Experience managing multiple concurrent shipments, documentation deadlines, and stakeholder follow-ups.

• Proficiency in Microsoft Excel, including data entry, sorting, filtering, and basic formulas.

Benefits / Perks

• Competitive Medical, Vision, Dental Benefits

• 401K Package

• Employee Assistance Program

• Hybrid Work Schedule

• Ability to be barista certified

• Tuition Reimbursement

• Performance Development Plans

• Employee Discounts

• Summer Friday’s (Memorial Day Weekend – Labor Day Weekend)

• Flexible business casual dress code - jean friendly!

• Free coffee, anytime!

Lavazza is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

Lavazza prohibits discrimination and harassment of any type and affords equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.