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Trade Support Specialist

Paul Murphy Associates

Title: Trade Support Specialist

Location: Chicago (Hybrid)

Full-time

The client is open to cross train an individual who possesses strong clearing or clearing operations skills.

This is a fantastic opportunity to join this growing team in Chicago. This role sits at the intersection of front office trading support, exchange connectivity, and client service, acting as a key point of contact between clients, brokers, and internal teams. The position is high-impact and front-line, focused on ensuring seamless access to global markets, maintaining trading system stability, and supporting real-time trading activity across multiple platforms. The coverage hours are between 8am and 6pm depending on time of year.

Required Experience / Skills

  • Experience supporting front-office trading systems and electronic trading environments
  • Familiarity with order routing platforms and ISVs (e.g., TT, CQG, Fidessa, or similar)
  • Knowledge of exchange connectivity and global derivatives markets
  • Experience with FIX protocol and/or API-based trading connectivity
  • Strong troubleshooting skills across real-time trading systems and market data flows
  • Working knowledge of Excel and database queries for reporting and analysis
  • Ability to operate in a fast-paced, real-time trading environment with a calm, solutions-oriented approach
  • Knowledge of policies, operational risk frameworks, and regulatory obligations related to SEC, FINRA, CFTC, NFA, etc.
  • Strong communication skills with the ability to interact with both technical teams and end users/clients
  • Experience with client onboarding, system configuration, or production support
Vacancy posted 1 day ago
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