Customer Experience Specialist 2nd Shift (3p-10p)
Robert Half
Job Description
Job Description
Customer Service Representative (2nd Shift | 3:00 PM – 10:00 PM)
Location: Waterloo
Schedule: Monday–Friday, 3:00 PM – 10:00 PM
Overview:
We’re looking for a dependable and customer-focused professional to support a quickly growing team on second shift. This role is ideal for someone who thrives in a fast-paced environment, stays calm under pressure, and is committed to delivering responsive, high-quality service.
What You’ll Do:
- Serve as the primary point of contact for incoming inquiries, providing timely and professional support
- Gather and verify accurate information while maintaining attention to detail
- Communicate clearly with internal teams to coordinate next steps and ensure smooth service delivery
- Maintain thorough and accurate documentation of all interactions
- Handle sensitive situations with discretion, professionalism, and empathy
- Prioritize multiple requests while staying organized and responsive
- ...hardworking, upbeat, dependable individuals for day, evening, and weekend shifts. Our Florist and Gift store is seeking qualified applicants who have strong customer service and/or retail experience. Benefits include: holiday pay, paid vacation and discretionary time-...Afternoon shiftFull timeSeasonal workMonday to FridayFlexible hoursWeekend workDay shift
$69k
...help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance license...SuggestedRemote jobWork from homeFlexible hours$16 - $18 per hour
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- ...that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment...Afternoon shiftContract workWeekend work
- ...standards and policies. Your role will ensure customer satisfaction, profit maximization, and a... ...to delivering exceptional customer experiences, fostering a positive work culture, and... ...including evenings, weekends, and extended shifts as required. Physical Demands The...Afternoon shiftLocal areaShift work
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- ...welcoming voice of Dupaco on the front lines by delivering joyful experiences and developing lasting relationships with members Receiving... ...High school diploma or equivalent (i.e. GED) Strong customer service experience - previous call center experience is preferred...Monday to Friday
$60k - $65k
...Inventory Control Specialist 2nd Shift Location: Waterloo, Iowa Salary: $60-65K Job Summary of the Inventory Control Specialist:... ...with procedures, rules, and regulations. Education & Experience Requirements of the Inventory Control Specialist: Associate...Afternoon shift$125k - $250k
...inspections – no need to get on the roof! Negotiate & close deals to meet homeowner’s needs Requirements No sales or construction experience needed – we provide full training! Midday, evening, & weekend availability Valid driver’s license, reliable transportation...Afternoon shiftWeekly payPart timeWeekend work- ...Store - CEDAR FALLS, IA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including...Full timePart timeLocal areaNight shiftEarly shift
$10 - $13.5 per hour
...Qualifications: Excellent organizational skills and ability to multitask Proficient computer skills and experience using Microsoft Office ~ Strong customer service and interpersonal communication skills ~ Previous front desk, reception/receptionist,...Hourly payFull timePart timeWork at officeRelocationMonday to FridayFlexible hours$75k - $85k
...Shape the Rhythm of Production on 2nd Shift Step into a pivotal role where leadership meets hands-on execution. We're looking for... ...everyone informed and aligned. You Bring: 3+ years of experience in a production supervision or similar leadership role. A hands...Afternoon shiftWork at officeShift work- ...term value. For more information please visit: . Trucking Customer Service Representative Position Overview: The... ...ability to obtain within 90 days of hire Prior customer service experience required; insurance industry experience strongly preferred, ideally...Work at officeMonday to Friday
$28.5 per hour
...Maintenance Mechanic $28.50/hr Monday – Friday, Openings on 1st and 2nd shift Our staffing agency is currently seeking skilled Industrial... ...apprenticeship, industrial maintenance program or equivalent experience preferred. Minimum of 5-10 years industrial maintenance...Afternoon shiftLocal areaMonday to FridayDay shift- 1st shift fulltime 2nd shift parttime PRN (on-call) Are you looking for a rewarding career in Nursing? We are currently searching... ...a State ofIowa Accredited CNA training course. Prior CNA experience is preferable but we are willing to invest in the right candidate...Afternoon shiftFull timePart timeReliefLocal areaShift workDay shift
- ...Customer Relations Representative Responsible for the daily activities associated with their respective accounts. Essential Duties... ...Personal Growth Orientation - Actively pursuing development experiences to improve interpersonal and business impact. Sustaining...Work at office
- 2nd shift parttime Are you looking for a rewarding career in Skilled Nursing? We are currently searching for Certified Medication... ....R. certification. One (1) year of C.N.A. and Medication Aide experience is preferable but we are willing to invest in the right candidate...Afternoon shiftPart timeLocal areaShift work
- ...Schedule: Monday-Saturday schedule, first and second shift hours Key Responsibilities Assist customers with buying, selling, and pawn transactions... ...retail, sales, customer service, or pawn shop experience is a plus Basic knowledge of electronics,...Afternoon shiftLocal area
$60k - $65k
...Inventory Specialist This isn't just another inventory role—it's the heartbeat of production in Waterloo. You'll be the person who... ...work that's hands-on, fast-paced, and genuinely impactful, this 2nd shift position is where you'll make a real difference—and earn a solid...Afternoon shiftDay shift- ...Position Overview 2nd shift fulltime, parttime PRN (on-call) Are you looking for a rewarding career in Nursing? We are currently searching... ...Nurse, LPN license. Prior Licensed Practical Nurse, LPN experience is preferable but we are willing to invest in the right candidate...Afternoon shiftDaily paidFull timePart timeReliefLocal areaShift work
$27 - $35 per hour
...culture is unique, vibrant and just what you are looking for. Experience more than just a job, become a member of our family where you... ...appreciate you! Friendship Village. Work 32 hours a week, 1st and 2nd shift More hour may be available if desired. Starting pay $27.00 - $...Afternoon shiftTemporary workShift workWeekend workDay shift- ...looking for a Retail Associate in Cedar Falls, IA. The Retail Associate will be responsible for ensuring a positive shopping experience through customer engagement, maintaining a clean store, and assisting with merchandise. Candidates should have effective communication...
- 2nd shift fulltime, parttime PRN (on-call) Are you looking for a rewarding career in Nursing? We are currently searching for Registered... ...of Iowa (or compact state) Registered Nurse (R.N.) license; experience in a Skilled Nursing Facility setting is preferable. As a...Afternoon shiftDaily paidFull timePart timeReliefLocal areaShift work
- ...ensure the Company and employees adhere to policies, practices, procedures, and work rules. Requirements - High school diploma Supervisory experience in production environment. Proficiency with MS Office applications. Ability to work 2nd and 3rd shift...Afternoon shiftNight shift
$75k - $85k
...Job Title: Production Supervisor (2nd shift role) Location: Waterloo, Iowa Salary: $75-85... ...related results as needed. Education & Experience of the Production Supervisor: High School... ...valid driver’s license. Must have a strong customer orientation. Must have excellent...Afternoon shiftShift workNight shift
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