Touch Point Cleaner - Full time, Year round

Job Title

Cleaning of designated high-frequency touched surfaces throughout the resort hotel and outbuildings. Promotes a positive image to guests and must be pleasant, honest, and friendly and should also able to address guest requests and concerns.

Essential Job Functions:

• Performs repetitive disinfection of surfaces in both guest and employee areas including but not limited to handrails, telephones, elevator doors, door handles, counters, furniture, timeclocks, etc. following defined schedule.
• Cleans and disinfects all public area toilets, urinals, sinks and sanitizes all the changing stations daily.
• Completes checklist of areas cleaned and records time completed.
• Conducts and records accurate surface cleanliness testing using ATP (Adenosine Triphosphate) swabs.
• Work with and use various chemicals cleaners.
• Wear Proper Protective Equipment when performing tasks that recommend such equipment.
• Inventory, restock and maintain the Protocol Response backpacks.
• Responds quickly to situations that require immediate disinfection using standardized procedures. Completes, scans and files reports as follow up.
• Clearly communicate results of efforts, problems, resolutions and completed tasks verbally and in writing.
• Notify management of occurring deficiencies or needs for repairs.
• Work productively and efficiently with or without supervision when performing routine tasks.
• Inspect work by touch, sight, sound and smell for conformance to prescribed standards.
• Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
• Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to five hours at a time.
• Lift up to 25 pounds from ground level to shoulder level and carries a distance of up to 500 feet with/without assistance. Walk up to 15 miles per day.
• Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 250 feet.
• See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• Act calmly and effectively in emergency situations.
• Adhere to Mohonk Mountain House's Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
• Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
• Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
• Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
• Develop and maintain positive working relationships with other staff.
• Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.

Qualifications:

•Valid Driver's License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.