Commercial Banking Portfolio Officer

Middle Market South Florida This position is responsible for the effective servicing of a designated commercial portfolio. The Commercial Banking Portfolio Officer provides day to day support to the Commercial Relationship Officers and Team Leaders in insuring that customers are effectively serviced, their inquiries responded to, and operational situations resolved promptly and efficiently. Given the amount of time the lending team is in the field, this individual is critical to providing consistent quality service in accordance with bank goals to attain growth, reduce losses and increase profitability and customer satisfaction.In this position, you will:Research, investigate, and resolve customer discrepancies, complaints, and paymentsEnsure customer's compliance with financial reporting and covenant requirementsAct as liaison with various units responsible for providing service to the commercial customer including but not limited to the processing of loans, payments, financial analysis, statements, etc. and ensure respective databases are accurate and up to date with customer informationAssist the relationship officers with Client management, which includes doing spreads, managing the loan pipeline from approval to close, as well as managing the loan portfolio with renewals, maturity, annual, quarterly, and semi-annual financial reviewsCompile and analyze data and generate management reports with recommendations as neededResponsible for managing the relationship with third party servicersArrange closings of renewals and restructures and book same on loan systemCoordinate with management and internal legal counsel to ensure that legal counsel is assigned to cases where representation is necessaryTo be considered, you will need:Bachelor's degree (B. A.) in Business Administration related field and/or 3 years’ experience managing commercial credit and non-credit productsKnowledge of relevant banking products, services, policies, procedures, and regulations to ensure compliance related to area of responsibility. Keeps updated on changes to banking environment, bank competition, and customer’s business environment applicable to area of responsibilityKnowledge of banking products, services, policies, procedures, and regulations to ensure compliance related to area of responsibility (AML/BSA/etc)Familiarity with appraisals, environmental, site inspections, plan and cost review reports, global cash flow, and stress testingAbility to work on multiple projects/tasks simultaneously, managing time and resources to ensure that work is completed accurately and efficiently within established time frameImportant: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs.Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time.ABOUT USPopular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.If you have a disability or need more information about requesting an accommodation, please contact us at View email address on click.appcast.io. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.Are you ready for a rewarding career?Popular is an Equal Opportunity Employer, including Disability/Vets Popular is a Drug Free WorkplaceLearn more about us at and keep updated with our latest job postings at .Connect with us!LinkedIn | Facebook | Twitter | InstagramIf you are a California resident, please click here to learn more about your privacy rights.