Automotive Dealership Receptionist

Automotive Dealership ReceptionistRydell Chevrolet – Waterloo, IAFull-Time | Monday–Friday | 8:00 a.m.–5:00 p.m. | Employee Benefits$16 - $17 per hour based on experienceJoin the Rydell Chevrolet TeamRydell Chevrolet is looking for a friendly, dependable, and customer-focused Receptionist to join our team in Waterloo, Iowa.As our Receptionist, you will be one of the first points of contact for our customers and play an important role in creating a positive first impression of our dealership. You will answer and direct incoming phone calls, greet and assist customers, provide general dealership information, and support our team with a variety of administrative and clerical duties.We are looking for someone with excellent customer service and communication skills, a positive attitude, strong attention to detail, and dependable attendance. If you enjoy helping people and working in a professional, team-oriented environment, this could be a great opportunity for you.ScheduleMonday through Friday8:00 a.m. – 5:00 p.m.Full-TimeConsistent daytime scheduleBuild Your Career with RydellIf you're looking for a company that values teamwork, integrity, exceptional customer service, and professional growth, Rydell Chevrolet is the place for you.We are committed to providing a supportive work environment where employees can develop new skills, advance their careers, and make a difference every day.Why Rydell?At Rydell Chevrolet, our mission is simple: To Be So Effective That We Are Able To Be Helpful To Others.This philosophy extends beyond our customers and employees to the communities we serve. We are committed to making a positive impact through community involvement, charitable giving, and volunteer efforts while providing opportunities for our employees to grow, succeed, and build rewarding careers.We believe our employees are our greatest asset. That's why we offer competitive pay, excellent benefits, ongoing training, and opportunities for career advancement.What You Will DoCustomer Service & ReceptionAnswer incoming calls promptly and professionally using a multi-line phone system.Determine the nature of each call and quickly direct customers to the appropriate person or department.Greet customers and visitors in a friendly, courteous, and professional manner.Minimize the amount of time customers spend on hold and check back with callers as needed.Take accurate and detailed messages.Assist customers with general questions and provide basic dealership information.Handle customer concerns professionally and connect customers with the appropriate manager or department for resolution.Become familiar with dealership departments, employees, and internal procedures to provide efficient customer service.Assist customers with scheduling a service appointment when needed.Maintain a professional, organized, and neat reception/work area.Customer Refreshment CenterMaintain the customer Refreshment Center throughout the day.Keep beverages, refreshments, and supplies stocked and organized.Make sure the area remains clean, neat, and welcoming for our customers.What We Are Looking ForExcellent customer service and communication skillsFriendly, positive, and professional attitudeStrong telephone etiquetteExcellent attendance and punctualityDependable and organized with strong attention to detailAbility to communicate customer needs and requests effectively to management and other dealership personnelAbility to multitask in a busy office environmentProfessional appearance and demeanorAbility to maintain a clean and organized workspacePrevious experience in reception, front desk, customer service, administrative support, clerical work, or an automotive dealership is a plusBenefits IncludeHealth InsuranceDental InsuranceVision Insurance$10,000 Company-Paid Life InsuranceShort-Term Disability Insurance401(k) Retirement Plan with Company MatchPaid VacationEmployee Assistance Program (EAP)Gym Membership ReimbursementEmployee Vehicle Purchase ProgramEmployee Parts and Service DiscountsPaid Volunteer TimeCareer Advancement OpportunitiesApply today to join the Rydell Chevrolet team!Rydell Chevrolet is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination or harassment based on any characteristic protected by applicable federal, state, or local law.