Sr. Collections Lead - P2

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. We are seeking an experienced and detail-oriented Senior Collections Lead to join our team. In this role, you will be responsible for managing a diverse account receivable portfolio of clients, including hospitals, universities, and health systems along with other subset of accounts that require specific attention to drive results differently. You will lead monthly calls with stakeholders within other business units of McKesson to discuss the performance of accounts receivable portfolio and collaborate on best practices to manage risk. In addition to managing the portfolio, this role will encompass other accounts receivable related responsibilities. Strong analytical, communication, and negotiation skills are critical to effectively drive results. This position requires a person who can display empathy and compassion while making decisions that minimize risk. Key Responsibilities Manage and oversee accounts receivable portfolios for large Health System, support an elevated portfolio of accounts &enterprise-level customers Serve as the primary point of contact for assigned customers, building strong, professional relationships to support timely resolution of billing and payment issues Perform complex, large-scale reconciliations involving high volumes of invoices, payments, adjustments, and credits Analyze account discrepancies, identify root causes, and drive resolution through collaboration with customers, sales, billing, and internal finance teams Proactively follow up on outstanding balances to minimize aged receivables and improve cash flow Prepare and present account status updates, reconciliation summaries, and aging reports to internal leadership and customers as needed Identify process improvement opportunities within accounts receivable and reconciliation workflows Ensure compliance with company policies, contractual terms, and applicable healthcare billing standards Support month-end close activities related to accounts receivable and revenue accuracy Minimum Qualifications Degree or equivalent and typically requires 2+ years of relevant accounts receivable experience. Desired Experience/Qualifications 5+ years of progressive accounts receivable experience, preferably supporting large Health Systems or complex enterprise customers Strong experience with complex reconciliations and high-dollar account analysis Demonstrated ability to build and maintain positive customer relationships Excellent verbal and written communication skills, with the ability to discuss financial matters clearly and professionally Strong analytical, problem-solving, and organizational skills Proficiency in ERP systems and Microsoft Excel (including pivot tables, lookups, and data analysis) We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $27.45 - $45.75 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: careers.mckesson.com. McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) View email address on click.appcast.io or (Canada) View email address on click.appcast.io. Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson! McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.