Customer Service Representative

Customer Service RepresentativeAre you looking for a job with consistent daytime hours, career advancement opportunities, and competitive benefits with an employer who makes a positive impact on our local communities?If so, National Bank of Middlebury could be the right fit for you! We are seeking team-oriented individuals who have a desire to provide exceptional service to customers in a professional business environment.Our Customer Service Representatives begin training on teller line transactions, then can choose from a variety of different career paths. Apply now and find out what's possible with a career at NBM.The kind of work you will do:Process financial transactions such as cashing checks, making deposits, and processing withdrawalsAssist customers with debit card and digital banking questionsHelp solve customer problems by listening and making appropriate suggestionsCollaborate with other departments in the bank to ensure a customer's financial needs are metWhat we provide to our staff:Opportunities to learn new skills and advance your careerOpportunities to serve your community through paid volunteer hoursCompetitive benefits including paid federal holidays, paid time off provided up front annually, medical, dental and vision insurance, 401k plan with employer match, on-demand pay to claim a portion of your paycheck before payday, and more!Necessary skills and abilities:Strong interpersonal and communication skillsAbility to ask effective questions and provide multiple solutions to a problemTime management and prioritization skillsRelationship building skillsAbility to remain calm and focused under stress or time constraintsAbility to work from one of our physical branch locations daily and approximately one Saturday shift per monthBeginning at $23.42 per hour with the opportunity to earn up to $26.89 with additional training36-40 hours per week (schedule may vary slightly depending on branch location)Monday - Thursday 8:30 am - 4:15 pmFridays 8:30 am - 5:15 pm30-minute lunch dailyRotating Saturdays (approximately once per month, 8:30am-12:30pm, automatic 1.5x pay for these shifts)National Bank of Middlebury is an Equal Opportunity Employer and is committed to non-discriminatory employment practicesRequirementsAble to lift 25 lbs.Able to stand for extended periods of timeAble to view a computer screen for extended periods of timeRepetitive motion of the wrists, hands and fingers due to regular computer useExperience with Microsoft Office Suite, in particular; Excel, Word and Outlook