Digital Marketing & Communications Coordinator

Job Description

Job Description

*On-Site In Hudsonville, Michigan

Vision

Transformed Followers of Jesus - Passionately Responding to God - Rooted in Prayer and the Bible - Equipping Disciples

Purpose

The Digital Marketing & Communications Coordinator executes digital strategies and multi-channel campaigns to deepen overall digital ministry impact. This role works within the Communications & Digital Ministries team to connect our church community, expand Chapel Pointe Church’s digital presence, and ensure projects are organized and aligned with our mission.

Job Responsibilities

Digital Engagement & Promotions

Email & SMS/Text Marketing

• Build, schedule, and send targeted email newsletters, transactional communications, and engagement journeys using our email marketing platform
• Strategy and implementation for text/SMS marketing campaigns for major event announcements, and ministry updates
• Track and report key metrics (open rates, click-through rates, conversion rates) to optimize future messaging and segment audiences effectively

Paid Advertising & Digital Promotions

• Plan, launch, and manage targeted digital ad campaigns (Meta Ads and YouTube) to reach the local community and invite newcomers
• Monitor ad performance, manage campaign budgets, and optimize copy/creative to maximize return on investment and engagement

Website & Mobile App Operations

• Maintain and update content across the primary church website and mobile app to ensure information is accurate, accessible, and aligned with ministry goals
• Monitor UX/UI across web and app touchpoints, optimizing landing pages for events, giving, and visitor connection
• Analyze website traffic and app usage trends using Google Analytics to inform digital communication strategies

Project Management & Collaboration

• Manage marketing workflows, asset collection, and task schedules in our Task Management System to keep projects on deadline across departments
• Collaborate closely within the digital ministries team
• Support production, creative, and ministry leads to gather copy, media assets, and key details for upcoming initiatives
• Other duties as assigned

Personal Expectations

• An authentic and passionate Christian walk
• Heart for ministry and experienced servant leadership, exemplifying the humility and attitude of Christ
• Consistent personal habits of prayer, Bible study, and giving
• A personal lifestyle that is consistent in word and practice with the teaching of the Bible
• Understand and embrace the Chapel Pointe Statement of Faith, Constitution, Vision Statement, and Core Values
• Active participation in Chapel Pointe
• High attention to detail with a commitment to excellence

Qualifications

• 3–5 years of professional experience in digital marketing, communications, or a related role
• Hands-on experience with platforms such as Mailchimp, ActiveCampaign, or church-specific CRM email systems; familiarity with text platforms (e.g., Clearstream)
• Demonstrated experience creating and optimizing Meta Ads (Facebook/Instagram) and Google Ads
• Experience managing website content (WordPress, or church CMS like Church Center and mobile app administration
• Proficiency in project management software (Asana, ClickUp, or similar platforms) (required)
• Ability to pull and interpret digital performance data (analytics, ad metrics, open/click trends) to inform future strategy