WIC Program Assistant, 38 hours, Days, Willimantic, CT

Program Assistant

Day Kimball Health is hiring for a Program Assistant to join our WIC (Women, Infants, & Children) department in Willimantic, CT! Location: Willimantic, CT Weekly hours: 38 Daily Hours: 8 Shift: Days Weekends: 6 Saturdays per year Requirement: Bilingual (Spanish) required. Previous secretarial or clerical experience preferred.

Why Choose Day Kimball Health? The Care You Need. Close to Home. For over 130 years, Day Kimball Health has been a trusted, nonprofit healthcare provider serving Northeastern Connecticut. What began as a small infirmary has grown into the region's leading integrated healthcare system—recognized for delivering compassionate, high-quality care close to home. Today, our team of over 1,100 dedicated employees—including more than 300 skilled physicians, surgeons, and specialists—proudly deliver a full continuum of care, from primary and specialty services to homecare and hospice, meeting the evolving needs of our patients at every stage of life. What sets us apart is our commitment not only to the communities we serve, but also to the people who power our mission. At Day Kimball Health, we cultivate a supportive, inclusive workplace culture where healthcare professionals are empowered to grow, thrive, and make a meaningful difference every day. Every voice is valued. Every contribution matters. Whether you're starting your journey in healthcare or seeking your next opportunity, a career at Day Kimball Health offers more than a job—it's a chance to build lasting relationships, give back to your community, and create impact beyond your shift. Come grow with a team that calls this community home. Join us in our mission to elevate community-driven healthcare and be part of an organization that values both personal and professional development.

Program Assistant Benefits Summary:

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA) or Flexible Spending Account (FSA)
• Pharmacy Plan
• 401(k) Retirement Plan: with eligible employer contribution
• Life Insurance: Basic and supplemental coverage options
• Short-Term & Long-Term Disability Insurance
• Critical Illness & Accident Insurance
• Pet Insurance
• Earned Time Off: including personal time & holidays
• Sick Time
• Educational / Loan Reimbursement: up to $5,000 per fiscal year
• Pay-for-Performance Opportunities
• Shift Differentials: Additional pay for evening, night, or weekend shifts (where applicable)
• Career Pathways: internal growth, leadership development, and mentorship
• Employee Perks: Weekly Pay, Recognition programs, Employee Wellness Initiatives, Food Truck Fridays, and Employee Appreciation Events

Program Assistant Job Summary:

As the Program Assistant, you will be a vital member of a dynamic team responsible for assisting in the general operation of the Women, Infants and Children program.

Program Assistant Essential Responsibilities:

• Interview applicants to obtain basic demographic data, such as name, address, and contact information
• Verify identity, residency, and income eligibility by reviewing required documentation
• Enter all data into the Statewide WIC database
• Follow up on phone calls for missed appointments
• Answer WIC phone calls and handling requests for general information, appointment rescheduling, lost WIC benefits, and other inquiries as assigned by the Site Nutritionist or Supervisor
• Complete necessary paperwork, including maintaining participant files and ensuring accurate documentation

Program Assistant Education and Experience Requirements:

• High School Diploma required. Associate degree preferred.
• Bilingual Spanish required.
• At least 1 year experience in a medical office or social service agency setting.

Program Assistant Knowledge, Skills, and Abilities:

• Excellent telephone techniques
• Ability to be empathetic yet firm with client
• Above average verbal skills
• Ability to carry heavy objects to offsite clinics weekly
• Ability to drive and with access to a car to drive to classes, clinics, and meetings
• Knowledge of basic computer operations
• Ability to maintain effective working relationship with supervisor, co-workers and participants
• Skill in identifying problems and planning their solutions

Make a real impact - on your career, your team, and your community. Apply today. Day Kimball Health is an Affirmative Action and Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by local, state, or federal laws. Day Kimball Health is a smoke free environment.