Salesforce Data Cloud & AI Architect Senior Manager

We Are:Accenture’s Salesforce practice, and we live to see what this platform can do. Since we were one of the first on the scene, we’re the largest global Salesforce practice, not to mention one of the best. In fact, we are the industry-leader for building Salesforce solutions, and we are Master Certified in all 12 industries and clouds. We use tech like Lightning, Einstein, and Bolt to build stronger, better relationships with customers. And we are always learning. We’re building the most resourceful team on the planet, and helping our people with new skills, training, and support to get over 4,200 certifications including Certified Technical Architect (CTA). Visit us here to find out more about Accenture's Salesforce practiceWho You Are:You are a senior Data Cloud and AI Architect within Accenture’s Life Sciences Salesforce Business Group. You design enterprise-scale solutions at the intersection of Salesforce Data Cloud, Agentforce, Voice AI, and Life Sciences commercial platforms — and you do it in high-stakes environments where architecture decisions shape multi-year client programs.You own end-to-end technical architecture across Data 360, identity resolution, agentic AI design, and CRM integration patterns. You contribute from pre-sale through delivery: shaping proposals, leading design sessions, reviewing builds, and ensuring what gets built holds up at scale. You are equally effective in a client boardroom and a technical design review.The Work:Data Cloud architecture — own end-to-end design of Data Cloud solutions including data model, ingestion strategy, identity resolution, unified profiles, segmentation, and real-time activation for pharma, biotech, and MedTech clientsAgentforce & Voice AI — architect agentic AI solutions across patient services, HCP engagement, and commercial operations — including Agentforce Voice deployments, multi-agent orchestration, and AI workflow designData 360 strategy — define customer and patient 360 strategies that unify structured and unstructured data across CRM, EHR, claims, and third-party sources into actionable intelligenceCRM integration architecture — design integration patterns between Data Cloud, Salesforce LSC/Health Cloud, Marketing Cloud, and external platforms; provide architecture governance across workstreamsPre-sale solutioning — lead technical response for RFPs and orals; translate complex AI and data architectures into clear client narratives; own architecture sections of proposalsDesign governance — conduct solution design reviews, set architecture standards across delivery teams, and manage technical risk across programsTeam leadership — mentor architects and technical analysts; guide build quality, code reviews, and delivery standardsPractice development — contribute reusable architecture patterns, accelerators, and LS-specific AI use case frameworks to the broader practiceWhat You Need:Minimum of 8 yearsof progressive Salesforce architecture experience across full-lifecycle implementations in consulting environmentsMinimum of 4 years of experience with Data cloud and deep expertise in data ingestion, identity resolution, segmentation, activation, and Data Cloud governance patternsMinimum of 1 year of Agentforce and hands-on experience architecting Agentforce solutions, AI-powered workflows, and/or Voice AI deploymentsMinimum of 4 years of experience in designing enterprise integrations across CRM, data, marketing, and external platforms (MuleSoft, REST/SOAP, event-driven patterns)Bachelor’s degree in Computer Science, Engineering, or equivalent (minimum 12 years) work experience. If Associate’s Degree, must have minimum 6 years work experienceBonus Points:Salesforce Life Sciences Cloud, Health Cloud, or equivalent pharma/biotech CRM platforms and their commercial and patient-facing use casesDemonstrated experience influencing senior client stakeholders and leading architecture decisions in complex, multi-workstream programsArchitecture experience with Agentforce Voice, contact center AI, or conversational AI platforms in Life Sciences contextsExperience designing omnichannel engagement solutions combining Marketing Cloud, Data Cloud, and agentic content generationSalesforce Certified System Architect, Data Cloud Consultant, Agentforce Specialist, AI Associate, or Certified Application ArchitectFamiliarity with Veeva Vault CRM, Veeva CRM, or the Veeva-to-Salesforce migration landscapeExperience with headless or composable CRM architecture patternsExperience managing technical delivery across onshore/offshore distributed teamsCompensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted until 10/07/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | AccentureRole Location Annual Salary RangeCalifornia $132,500 to $302,400Colorado $132,500 to $261,300Connecticut $132,500 to $261,300District of Columbia $141,100 to $278,200Illinois $122,700 to $261,300Maine $112,900 to $222,500Maryland $132,500 to $261,300Massachusetts $132,500 to $278,200Minnesota $132,500 to $261,300New York $122,700 to $302,400New Jersey $141,100 to $302,400Ohio $122,700 to $241,900Virginia $122,700 to $278,200Washington $141,100 to $278,200Requesting an AccommodationAccenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. 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