PRODUCE/ASST DEPT LEADER

Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean environment that encourages customers to return. Achieve sales and profit goals for the department and control all quality assurance standards. Monitor all functions, duties and activities related to the Produce department. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities Promote trust and respect among associates with a positive attitude Communicate company, department and job‑specific information to associates Establish department performance goals and empower associates to meet or exceed targets through teamwork Develop adequate scheduling to manage customer volume Train and develop associates on their job performance and participate in the performance appraisal process Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store Inform customers of produce specials and offer product samples to help customers discover new items Review and inspect products for quality and freshness and take appropriate action Develop and implement a department business plan to achieve desired results Create and execute sales promotions in partnership with store management Inform and educate department associates about current, upcoming and special in‑store promotions, especially those that affect the department Prepare and submit seasonal critiques for the sales and merchandising supervisor Implement the period promotional plan for the department Assist management in preparing the store/department budget, expense control, profit and loss reviews, and take appropriate action on all financial reports Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs Plan and organize the inventory process, maintain awareness of inventory/stocking conditions, note any discrepancies, and train department associates on inventory/stocking and Computer Assisted Ordering (CAO) Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance by inspecting equipment, and notifying store management of items in need of repair or of customer or employee accidents Report all safety risk, issues and illegal activity, including robbery, theft or fraud Adhere to all local, state and federal laws and company guidelines Work cooperatively in a high‑paced and sometimes stressful environment Manage conflict in a reasonable, nonconfrontational and cooperative manner Act with honesty and integrity regarding customer and business information Follow directions and seek assistance when necessary to resolve customer and business issues Provide support and assistance through direct interaction with minors, individuals with special needs and/or older adults Perform essential job functions of this position with or without reasonable accommodation Minimum Qualifications Excellent oral and written communication skills Knowledge of basic math (counting, addition, subtraction) Ability to handle stressful situations Current food handlers permit once employed Desired Qualifications High School Diploma or GED Any management experience Any produce or retail experience Second language (speaking, reading and/or writing) Benefits A wide range of healthcare coverage, including medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans Flexible scheduling in full‑time and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service Emotional and financial support with free counseling through the Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco Valuable associate discounts on purchases, including food, travel, technology and more Up to $21,000 in tuition reimbursement over your career through the Continuing Education program Vast potential for growth through abundant training programs and diverse career pathways #J-18808-Ljbffr Kroger