People Consulting - HR Technology - Workforce Management - ADP Workforce Software - Manager

Location: Chicago, Atlanta, Austin, Boston, Charlotte, Dallas, Denver, Houston, Irvine, Los Angeles, McLean, Minneapolis, New York, Philadelphia, Portland, San Diego, San Francisco, San Jose, Seattle, Washington

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Managing global workforces is increasingly complex. People Consulting builds and improves organizational and individual performance, delivering a highly complex and challenging mission, especially in an ever changing working environment. As a member of one People Consulting you’ll be part of a team with a wide variety of experiences and a supportive environment. When you join us you will gain unique experiences and valuable knowledge working across capabilities, sectors and geographies and have the opportunity to take your career in the direction you want.

The Opportunity

As a member of the People Consulting team, you will join a talented group of professionals that help clients in a number of areas. These include the development and implementation of global workforce management (“WFS”) solutions, and transformation activities in support of broader business initiatives and overall business strategy. Our key capabilities include global WFS advisory, technology solution implementation and business transformation.

Your key responsibilities

You will be a key resource on large-scale WFS related projects, primarily ADP WFS. In this role, you should be able to deliver quality client service and work products, deliver insightful solutions and balance multiple priorities. You will be expected to have excellent communication skills, integrate into and lead new teams, and rapidly establish internal and client relationships. Specifically, you will support clients’ global WFS challenges, issues and complex requirements, including advising on WFS best practices and service delivery model. You will be responsible for identifying WFS improvement initiatives and efficiency opportunities to enhance WFS quality and adherence to internal controls while reducing overall risk. You should also be able to support and deliver seamless transition during ADP WFS solution implementations and transformations.

Skills and attributes for success

• Support client projects leveraging deep knowledge and understanding of time management, attendance, leave management, and scheduling and other components of workforce management processes and systems
• Contribute to generating profitable revenue through identifying follow-on engagement opportunities and developing lasting relationships with clients
• Participate in full life cycle activities (Discovery, Design, Configuration, Build, Testing, Knowledge Transfer, Migration and Postproduction Support)
• Influence and persuade clients and stakeholders to gain support for WFS transformation and WFS operational improvement initiatives and/or decisions
• Encourage and facilitate collaboration amongst team members, and promote an inclusive working environment
• Contribute to business development and client pursuit activities in the WFS space by developing proposals and delivering presentations

To qualify for the role you must have:

• Bachelor’s Degree
• Relevant professional experience, including previous work with a Big 4, global management consultancy firm, niche consultancy or performed an in-house role in which you gained exposure to a large-scale ADP WFS project(s)
• Hold at least one WFS certification, preferably in Timekeeping, with multiple certifications preferred
• Be recognized as a subject matter expert in one or more areas in the Workforce Solution domain (time management, attendance, forecasting, scheduling, etc.)
• Experience in managing or leading multiple global and/or multi-national ADP WFS system implementations
• Experience in managing or supporting global and/or multi-national WFS operations
• 7+years of prior relevant experience
• Personal success in current job with WFS experience in one or more of our capabilities
• Willingness to travel as needed, and comfortable working in a hybrid environment with an average of three (3) days per week at a client site or within an EY office.

Ideally, you’ll also have:

• Large-scale project management experience, including budget, scope and resource management; inclusive of global or multi-national client WFS project experience
• Global WFS consulting experience, knowledge of workforce management and HR technology vendors, primarily ADP. Other technology solutions such as UKG, Workforce Software, Ceridian, PeopleSoft/Oracle, SAP, Workday, are desirable.
• Common knowledge of workforce management, with priority to ADP, business process activities; and ability to modify and apply processes depending upon client sector
• Business development experience – proposal development, orals presentation development and delivery, CRM management, and deal-size revenue/economics/pricing creation
• Strong numbers acumen, including analytical abilities and knowledge of Excel, Word and PowerPoint

What we offer you

At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers .

• The salary range for this job is:
• New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $151,200 to $252,100
• Bay Area California offices – $157,600 to $262,600
• All other offices locations in the US, including Sacramento – $125,900 to $231,100
• Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at View email address on click.appcast.io .