Customer Service Sales Representative

Job Description

Job Description

This role is for experienced call center professionals who are confident on the phone, comfortable handling outbound calls, and skilled at delivering superior customer service while identifying sales opportunities.

Core Responsibilities

• Handle inbound and outbound customer calls
• Provide professional customer service and identify sales opportunities
• Follow call flows, scripts, and escalation paths
• Document interactions accurately
• Meet quality, attendance, and performance standards

Required Experience

• Inbound and outbound call center experience (required)
• On-site availability, Monday–Friday, 9:00 AM – 6:00 PM
• Strong verbal communication and reliability
• Sales experience is a plus

Tier Structure

Tier I: 1–2 years call center experience
Tier II: 2–4 years call center + sales exposure
Tier III: 4+ years call center + proven sales or escalation handling

ReBuilder Medical is a family-owned company dedicated to helping people find lasting relief from chronic pain. Founded by an innovator who developed the ReBuilder® technology, we design, build, and ship medical devices that improve lives every day.

Our small, passionate team takes pride in doing meaningful work that directly impacts patients around the world. We value integrity, quality, and personal growth—and we believe a positive, people-first environment helps everyone succeed.

At ReBuilder Medical, you’re not just part of a business—you’re part of a mission to bring comfort, hope, and healing to others.

Company Description

ReBuilder Medical is a family-owned company dedicated to helping people find lasting relief from chronic pain. Founded by an innovator who developed the ReBuilder® technology, we design, build, and ship medical devices that improve lives every day.\r\rOur small, passionate team takes pride in doing meaningful work that directly impacts patients around the world. We value integrity, quality, and personal growth—and we believe a positive, people-first environment helps everyone succeed.\r\rAt ReBuilder Medical, you’re not just part of a business—you’re part of a mission to bring comfort, hope, and healing to others.