National Account Manager - Merchandise

Join CPKC, North America’s first transnational railroad connecting U.S., Canada and Mexico, where your career drives progress and safety is paramount. We connect communities, fuel economic growth, and provide meaningful work in a culture that values diversity, accountability, and pride. With opportunities for training, development, and advancement, you’re not just building a career—you’re part of something bigger. Together, we move goods, connect people, and create lasting change. Your future starts here.PURPOSE OF THE POSITION:CPKC is looking for a National Account Manager to oversee key Merchandise customers. The candidate will lead the generation of quality revenue growth, revenue retention and value through new business development, line haul extension, contract negotiations/renewals and execution of price strategies. The candidate in the position will establish a deep market, industry and regulatory knowledge that develops and maintains effective relationships with customers and key stakeholders that positions CPKC for future revenue growth.This position can be based in Chicago or Kansas City.POSITION ACCOUNTABILITIES:Develop and implement account and sales strategyAssess and mitigate key risks to the business strategyMeet yield, price, total revenue targets and standardsLead the development and execution of contract renewals implementing effective negotiating strategiesDevelop creative solutions and make good value trades during negotiationsIdentify, qualify and secure key business development opportunitiesDevelop customer relationships with key current and future customers, partners and organizations as required to achieve the business strategyEffectively communicate terms of sale and collaborate with key stakeholder groups on service standards to facilitate execution and measure the reliability of the product sold to customersGather market and customer intelligence and ensure it is communicated to key internal team membersEnsure the Opportunity Pipeline is deep and robust with revenue growth opportunities; manage multiple large projects with extended sales cycleBuild and mentor an outstanding sales organization and growth culturePOSITION REQUIREMENTS:Bachelor’s degree in business, marketing, supply chain or a related field or possess equivalent professional work experienceMinimum of 5 years’ professional sales experience managing larger, high profile, national accounts (railroad, transportation, logistics or supply chain industry experience is an asset but not required)Ability to travel up to 20 - 30% across the networkMust possess a valid driver’s license and passport for cross-border travelWHAT CPKC HAS TO OFFER:Sales Incentive Plan Flexible and competitive benefits packageCompetitive company pension and/or retirement plansEmployee Share Purchase PlanAnnual Fitness SubsidyPart-time Studies ProgramPRE-EMPLOYMENT REQUIREMENTS:Drug TestingThis position is subject to a negative company drug test. Background InvestigationCriminal history checkEducation verificationProfessional referencesDriver’s license verification and driving historyPassport verificationSocial Security Number verificationBECOMING A RAILROADER:As an employee with a North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.Management Conductor ProgramBecoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.CULTURE OF INCLUSION:For our U.S. applicants, CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities. For Canadian applicants CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including: women, Black, Indigenous, People of Color (BIPOC), members of the LGBTQ+ community and people with disabilities. Accommodations for the job application process can be provide, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).Req ID: 106336Department: Sales & MarketingJob Type: Full-TimePosition Type: Non-UnionLocation: Chicago, IllinoisCountry: United States% of Travel: 20-30%# of Positions: 1Job Grade: 3Job Available to: Internal & External#LI-ONSITE#LI-JA1