Risk Management Specialist

Position Summary The Risk Management Specialist is responsible for the overall management of potential risks and liabilities within Boston Medical Center (BMC) and serves as a role model displaying behaviors that support a strong culture of safety. The specialist responds to patient harm events, learns from individual cases, identifies risk trends, and actively educates leaders, administrators, clinicians and staff regarding methods to maximize patient safety while simultaneously reducing professional liability claims. Department Risk Management Schedule 40 hours Essential Responsibilities Receive and review adverse event reports (computerized + phone) Manage intake and follow‑up to ensure timely response Identify sentinel events (SREs) Provide initial response guidance to staff Participate in on‑call system Lead investigations (interviews, medical record review) Manage event reviews to meet 30‑day completion Prepare investigation reports Lead/coordinate high reliability collaborative case reviews Provide feedback to reporters Track and analyze adverse event data Review aggregate data for trends Identify risk‑prone processes and safety gaps Support QA/RM databases for committee review Report to external agencies (DPH, DMH, CMS, BORIM QPS) Coordinate regulatory surveys and responses Ensure compliance with Safe Medical Devices Act (recalls) Keep current with regulatory/legislative changes Refer cases to Claims to reduce liability Partner with General Counsel Work with Patient Advocacy on risk/legal issues Collaborate with Quality & Patient Safety staff on action plans Design interventions to prevent errors Monitor action plans post‑SREs Identify health equity gaps Review and develop hospital policies Support department‑specific safety programs Ensure communication of RM policies Educate staff on risk management, patient safety and liability reduction Collect documentation for claims defense Support defense preparation for claims Education Bachelor’s Degree required. Advanced degree (JD, Master’s) preferred. Concentration in nursing, science or other healthcare related field preferred. Certificates, Licenses, Registrations Required CPHRM preferred. RN preferred. Experience With CPHRM or RN certification - Requires at least 5 years of clinical care/healthcare experience. Minimum of 7 years’ relevant work experience in risk management required in lieu of degree/license. Minimum of 2 years in risk management / patient safety / quality improvement. Knowledge, Skills & Abilities (KSA) Prior risk management or related experience in a healthcare setting required; knowledge of medical malpractice, healthcare law, and healthcare terminology preferred. Must have interpersonal skills necessary to deal effectively with administrative and clinical leadership, staff, clinical chairpersons, and other healthcare professionals. Ability to effectively interview individuals and groups from diverse professional backgrounds. Ability to maintain confidentiality and handle matters of sensitive nature. Ability to collect event information and organize into a coherent narrative. Basic command of data management and analysis required. Highly self‑motivated. Ability to manage multiple projects simultaneously and adhere to work deadlines. Ability to inspire trust and be seen as someone who provides support and assistance. Excellent verbal and written communication skills. Excellent presentation skill including ability to speak before large audiences and prepare and provide presentations. Excellent computer skills including Microsoft Office; ability to learn new computer applications such as adverse event reporting software (RL Solutions). Occasionally needed to work irregular hours or additional hours for on‑call purposes. Demonstrates flexibility and adaptability as role may evolve in a changing environment. Compensation $78,000.00 - $113,000.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well‑being. Equal Opportunity Statement Boston Medical Center is an Equal Opportunity Employer/Disabled/Veterans. #J-18808-Ljbffr