Billing Coordinator

Billing CoordinatorAre you a detail-oriented professional who enjoys organization, problem-solving, and helping others? Fairmount Homes is seeking a Billing Coordinator to join our Finance team and support accurate, timely billing while providing excellent service to residents, families, team members, and community partners.Located on a beautiful 70+ acre campus in rural Ephrata, Pennsylvania, Fairmount Homes is a faith-based Continuing Care Retirement Community founded on Christ's love and Mennonite values. We are committed to enriching the lives of those we serve through excellence, compassion, and community.This position is a great opportunity for someone who enjoys working with numbers, managing details, and learning new skills. Previous billing experience is helpful, but we are willing to train the right candidate.Why Fairmount Homes?At Fairmount Homes, you'll find more than a job—you'll find a community. We value teamwork, integrity, and building positive relationships while supporting a mission that makes a difference in people's lives every day.BenefitsCompetitive compensationPaid Time Off (PTO)Health, Dental, Vision, and Life Insurance401(k) PlanEmployee Discounts at the Fairmount CaféAnnual Christmas BonusMonthly Employee Appreciation EventsOpportunities for Professional Growth and DevelopmentSupportive, Team-Oriented Work EnvironmentWhat You'll DoAs a Billing Coordinator, you'll help maintain efficient billing processes and support the financial operations of the organization.Responsibilities include:Maintaining accurate resident account information, including census, rates, insurance information, and account profilesImporting and entering charges into PointClickCarePosting, verifying, and recording resident and insurance paymentsPreparing monthly resident statements and assisting with collection follow-upCoordinating Medicaid-related processes, including applications, renewals, reporting requirements, and correspondenceManaging Custom Pay processes, including eligibility paperwork, agreements, letters, and reportingCompleting insurance verification requests and related billing support activitiesMonitoring and responding to inquiries in the Billing Department Outlook inboxMaintaining billing logs and tracking systems to ensure account accuracy and follow-upAssisting with daily and monthly reporting, including census, accounts receivable, Medicaid reporting, and month-end processesSupporting audit preparation and compliance-related documentationCross-training in additional billing functions and providing support across the department as neededWhat We're Looking ForWe are seeking someone who:Has strong attention to detail and accuracyDemonstrates excellent organizational and time-management skillsCommunicates professionally and respectfully with residents, families, team members, and external partnersCan manage multiple priorities while meeting deadlinesHas strong problem-solving skills and sound judgmentWorks well independently and as part of a teamBuilds positive working relationships and contributes to a collaborative environmentHas experience with Microsoft Office 365 (preferred)Has billing, accounting, healthcare finance, or related experience (helpful but not required)Why You'll Enjoy This RoleThis position offers an opportunity to develop valuable healthcare finance and billing knowledge while working in a supportive environment. You'll begin by learning Private Pay and Medicaid billing processes and will have opportunities to expand your skills into Medicare Part B and third-party billing as your experience grows.Your work will play an important role in maintaining smooth financial operations and ensuring residents and families receive accurate, respectful, and responsive service.Our Mission and ValuesAt Fairmount Homes, our core values of Dignity, Compassion, Trust, Teamwork, Integrity, Quality, and Community guide everything we do. We are looking for team members who share our commitment to serving others with excellence and care.If you're organized, dependable, eager to learn, and looking for meaningful work with a purpose, we'd love to hear from you. Apply today and join us in enriching the lives of those we serve.