Senior Product Manager, Payments

Job Description

Job Description

About StarRez

StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner.

The Role

As Senior Product Manager, Payments, you are responsible for end-to-end ownership of the Payments domain, defining the product vision, strategy, and roadmap across the full lifecycle - from vision and strategy through roadmap execution, launch, and ongoing performance.

You will define product vision and strategy, shape the roadmap, and drive measurable outcomes across all StarRez products. You will combine deep customer and market insight with strong commercial judgment to ensure the product delivers both customer value and business impact.

This is a high-impact, domain-building role with accountability for product performance against defined KPIs and strong influence across cross-functional teams. Working closely with Product Owners, Engineering, Design, Finance, and external partners, you will lead discovery, guide prioritization, and ensure delivery of solutions that create meaningful customer and business value.

Role Specifics

• Work Location: Remote (US) with a strong preference for candidates able to work a hybrid-schedule out of our Denver, CO office
• Travel: 10% (The percentage of travel is an estimation and could vary based on business need)
• Reporting Structure: This roles reports to the SVP, Product.

Application Deadline: This role will accept applications on a rolling basis until filled.

What You Will Own

• Own the product vision, strategy, and roadmap for the Payments domain across products
• Drive roadmap prioritisation and trade-offs to deliver measurable business impact
• Own payments performance against key KPIs, including processing revenue, adoption, success rates, cost optimisation, and reconciliation efficiency
• Develop and evolve pricing, monetisation models, and partner strategies to optimise financial outcomes
• Build deep expertise in payment ecosystems, customer workflows, and market dynamics to inform product direction and long-term strategy
• Lead data-driven, hypothesis-led product development using experimentation, customer insight, and performance metrics to guide decisions
• Partner with Product Owners, Engineering, Quality, and Design to ensure clear direction, strong execution, and timely, high-quality delivery
• Work closely with our Partnerships team and external providers to expand capabilities, improve coverage, and unlock partnership-driven growth.
• Collaborate with Finance, Go-to-Market, Customer Operations, and external partners to align priorities, expand capabilities, and deliver business and customer value

Required Qualifications

• 5+ years of product management experience, including experience in B2B SaaS and payments, fintech, or financial services
• Proven experience owning a product or product area across the full lifecycle and delivering measurable business outcomes
• Strong understanding of payment ecosystems, including gateways, processing, settlement, reconciliation, and reporting workflows
• Strong commercial acumen, with experience connecting product decisions to revenue, pricing, and business performance
• Experience with payments pricing, monetisation models, or revenue-sharing partnerships
• Experience managing products against KPIs such as revenue, adoption, conversion, and operational efficiency
• Strong data fluency, with the ability to define metrics, analyse performance, and inform prioritisation and decision-making
• Demonstrated experience leading discovery and shaping product direction through customer and market insight
• Experience working closely with Engineering and Design in cross-functional, distributed teams
• Strong communication and stakeholder management skills, with the ability to influence internal teams and external partners
• Working knowledge of payment security and compliance principles (e.g., PCI DSS)

Preferred Qualifications

• Experience in higher education, property management, or student housing domains
• Experience supporting marketplace or multi-party payment flows
• Familiarity with international payments and regulatory environments (US, UK, Australia, Europe)
• Experience mentoring Product Owners or working within globally distributed product teams

Reasons to join our Team:

• Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years
• Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members.
• A supportive team environment with emphasis on learning and development opportunities
• Our Promise: You will learn, grow, and be appreciated for your impact and contributions.
• Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement.

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.

Notice to external Recruiters and Recruitment Agencies:

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.

US - Salary Range

$130,000—$150,000 USD

StarRez is an equal opportunity employer.